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amirbinenfeld
amirbinenfeld
Participant
July 21, 2017
Answered

After Effects CC 2017 doesn't recognize Graphic Card

  • July 21, 2017
  • 2 replies
  • 5674 views

Hi,

My After Effects CC doesn't recognize my GPU or really - any card at all...

have you got any way to help me out?

I'm using a Nvidia Geforce GTX 950M

    This topic has been closed for replies.
    Correct answer Kevin-Monahan

    Hi Amirbinenfeld,

    Nvidia changed the version of Optix required for this generation of GPUs. By doing so, this disables GPU acceleration for the ray-traced 3D renderer in After Effects. It is suggested that you avoid using ray-traced 3D rendering (as we consider it obsolete) and use the C4D renderer instead for similar work, which is not reliant on any specific GPU or internal library.

    Regards,
    Kevin

    2 replies

    BurstFX
    BurstFX
    Participant
    October 22, 2018

    Hi Kevin,

    I am not understanding clearly what you are saying. Are you saying that we can not use Adobe Ater Effects with ray-traced 3D rendering on a workstation with a new Nvidia card? As in.... shadows and reflectivity, etc. ? You realize that anything that was working, would have to be completely revamped? How is this acceptable? Am I missing something?

    Szalam
    Community Expert
    SzalamCommunity Expert
    Community Expert
    October 22, 2018

    The ray-traced renderer is considered obsolete. It is not getting any more development. You may continue using it with older hardware - as is often the case with old software, sometimes you have to keep old hardware around.

    That being said, there is a bit of a hack you can do that involves replacing the Optix dll files. (It means the ray-traced renderer will no longer work on the CPU as long as the "hack" is in place, but that was prohibitively slow anyway...) Some info here: Re: 1080Ti doesn't work

    I do not know if this trick will work with the newer 2xxx series cards, but it works with the 10xx series cards.

    Again, the ray-traced renderer is being deprecated in favor of the Cinema4D renderer which is much faster on the CPU than the ray-traced renderer was and isn't tied to a particular few GPUs.

    All of AE's other GPU-accelerated stuff like the VR features and all of the GPU-accelerated effects will work on newer NVIDIA cards just fine.

    BurstFX
    BurstFX
    Participant
    October 22, 2018

    Thank you for your response. What I don't understand is that the Cinema 4D isn't a viable comparison to the GPU based raytracing. If this is Adobe's solution then why is GPU rendering the primary solution at most high-end design shops? Not understanding the reasoning here.

    Scott

    Sent from my Sprint Samsung Galaxy S8+.

    amirbinenfeld
    amirbinenfeldAuthor
    Participant
    July 21, 2017

    wrong photo:

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity ManagerCorrect answer
    Community Manager
    August 3, 2017

    Hi Amirbinenfeld,

    Nvidia changed the version of Optix required for this generation of GPUs. By doing so, this disables GPU acceleration for the ray-traced 3D renderer in After Effects. It is suggested that you avoid using ray-traced 3D rendering (as we consider it obsolete) and use the C4D renderer instead for similar work, which is not reliant on any specific GPU or internal library.

    Regards,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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