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Participant
October 17, 2019
Question

After effects cc 2019 importerWindowsMedia.prm error

  • October 17, 2019
  • 1 reply
  • 2264 views

Hi , 

After updating my windows 10 to the latest version, I receive the error 

After Effects warning: The following plugins have failed to load. Please reinstall these plugins:

"C:\Program Files\Adobe\Adobe After Effects CC 2019\Support Files\(Media Core plug-ins)\Common\IMporterWindowsMedia.prm"

 

This is what I've tried to far.

 

Tried re-installing the Windows Media Player Official, restarted my PC (Didn't work)

Tried re-installing the ".PRM" file (Didn't work)

Tried copying the ".PRM" file from Premiere Pro into the After Effects folder (Didn't work)

Tried uninstalling then re-installing After Effects (Didn't work)

Tried copying the ".PRM" file onto my desktop, delete the source file in the folder then put the desktop version back into the folder (Didn't work)

 

please, help?

    This topic has been closed for replies.

    1 reply

    OussK
    Community Expert
    Community Expert
    October 17, 2019
    Participant
    October 17, 2019
    Hi ...sorry, didn't work... any other ideas? thanks 🙂