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After Effects CS6: Cache and Reload Footage Problem

Forum|Forum|13 years ago
May 25, 2012
8 replies
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After Effects CS6: Cache and Reload Footage Problem

I am having trouble getting my footage to update in an AE project.

In an existing project, there is an image sequence in a composition. I have saved and closed AE, modified the footage (same dimensions and qty. of frames, only the pixel data changes), and then re-launched AE and opened the project. Though I have changed the footage, the old content still appears.

To resolve this, I have done the following:

Edit>Purge>All Memory

Edit>Purge>Image Cache Memory

Edit>Preferences>Media & Disk Cache>Empty Disk Cache

Edit>Preferences>Media & Disk Cache>Clean Database & Cache

From the Project window I've selected all footage and selected Reload

None of these got the footage to update. I could double-click on the footage in the project bin and scrub the play head and the old footage was still displayed.

Finally I had to replace the footage with itself and that resolved the issue.

If this is operator error, lack of understanding the cache functions, or something else, I'd appreciate some assistance. I don't recall this behavior in CS 5.5, so I am guessing this is a change in CS 6.

Win 7 Pro 64bit Service Pack 1

Intel Xeon CPU X5450 @ 3.00 GHz 2.99 GHz

RAM 20 GB

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Correct answer Ivo Marinovic

I think I've found the solution or what's causing the problem, at least in my case!

I've exported multiple image sequence into one folder, and later imported them into AE all together choosing multiple image sequence. I created then one template composition, copied it multiple times and tried to replace footage with valid ones dragging them into their comp and replacing the one from the template holding ALT. But that didn't work. Whatever I did.

SOLUTION: Moved footage into each separate folder (in explorer) and then imported them one after another and rest is all the usual!

Hope I helped someone! Cheers!

Ivo MarinovicCorrect answer

Participating Frequently

I think I've found the solution or what's causing the problem, at least in my case!

I've exported multiple image sequence into one folder, and later imported them into AE all together choosing multiple image sequence. I created then one template composition, copied it multiple times and tried to replace footage with valid ones dragging them into their comp and replacing the one from the template holding ALT. But that didn't work. Whatever I did.

SOLUTION: Moved footage into each separate folder (in explorer) and then imported them one after another and rest is all the usual!

Hope I helped someone! Cheers!

pentagramwookie

Inspiring

I thought I was having this same issue in AE 2023, and it turned out it was something different altogether. For anyone else, it may happen too; It was because After Effects makes comps start at 00000 by default, and my animation started at 001. I was looking at my animation one frame off, fixing my frames externally (Blender) on the wrong frames, reloading footage, and not viewing updates on the correct frames.

Solution in my case: Start your comp one frame after so that it's at 00001 instead of 00000, extend it one frame at the end if needed and then the frame numbers will match.

heinGuest

Participant

Hi

This issue popped up my side as well. Using After Effects CC 2014.

Working with .ai sequence files, I couldn't edit/ tweak the artwork in Illustrator and jump back to AF after re-exporting and overwriting the sequence. (Something that works fine if you have just one image to overwrite)

This bug crashes my AF quite severely. Firstly, the project window goes totally blank. When I scroll up/ down in the project window, some items appear and disappear. The comp I'm working in, which houses the "changed" footage, also goes black, but refreshes every odd frame. When I tried to save, it appears to be saving, but the asterisk stays active next to the filename - clear sign the project isn't saving. This also corrupts the said file making it useless.

My only option was to revert to a previous incremental save and redo the lost work. However now, if I want to update/ tweak the sequence in illustrator, I need to save the project, shutdown AF, tweak the artwork and export, then re-launch AF.

Footage updated and ready to go - but jeez, what a mission. None of the purged options worked for me nor did the CMD+E.

I'll try renaming the artwork and replacing the footage as suggested above, but I fear this will screw with my head in terms of naming and remember where/ what was saved. It should really be as easy as overwriting the sequence and, worst case, re-loading the footage - as is the case with static images.

kalamazandy

Known Participant

I just thought I would add that I have the same problem. Maybe if enough people speak up, they'll actually do something about it. (I'm using current CC)

I had this on a previous project and didn't think much of it since there was a lot going on.

This is a brand new file with NO footage. I just created a composition and the same darn frame shows up. You can cover it up with anything at all.

However, unlike some other users, I purged all, and it's fixed.

Roei Tzoref

Legend

about Illustrator and Photoshop files in CS6 especially - you should work with Ctrl/Cmd+E (Edit Original).

when in Ae and you want to change a source file, use this command on one of the layers

from the source file you wish to change (doesn't matter if its in the timeline or project window) and

your original software linked to that file will open.

when you work this way you make AE reload that file and any change after that will be seen back in AE immediately.

it is also very convenient way to work because there can be no confusion on which file you are on

if you work with multiple source files for example.

even if you made the change with your Photoshop/Illustrator opened file and got back to Ae

and didn't see any change - press on one of the layers Ctrl/Cmd+E and this will refresh it immediately.

This is the case in CS6.

in CC I have noticed that any change I make is refreshed immediately in Ae as if it rechecks the changes all the time,

and didn't even need to use Ctrl/Cmd+E but it's a good habit all the same.

didn't come across a case where that didn't work for be but

if all fails you could always change the folder location of the file, let Ae lose it, then replace footage of the file,

and thus let Ae re-link it back.

D

dbhinnant

Participant

I am also having this issue in CS6. I am working with image sequences rendered from 3ds Max. After rendering an updated sequence it is not showing up in AE. Even rendering the footage in Media Encoder shows the old footage. Sometimes a reload of the footage will work. Other times I have to actually replace the footage.

V

VITORIADV

Participant

I'm having this problem, still. And it's the AE CC!

When I create a new ae file and a new composition, it appears an existing image from another file in place of alpha. It appears on render and with Adobe dinamic link even.

Putting an image on the timeline, the "ghost image" disappears, but the frames that have all the frame with alpha, the ghost appears again.

My deadline is short, and I've lost 3 hours of work today with this bug.

Sorry about the english.

D

DCLee

Participant

Thanks guys. This was helpful. What worked for me was to just replace all the unlinked footage that was moved with the SAME footage in my new location. so just choose replace footage then find your same clips and then relink. Like reconnecting online footage in Final Cut Pro.

Q

QPALZM1111

Participant

I have encountered similar problems with assets not refreshing proplerly. (it doesn't happen all the time, but does occur occasionally)

Here is a workaround that has saved me several times in the past:

Change the filename of the revised asset (like put an 'X' or 'rev' at the end of the filename, then ask After Effects to 'replace footage' with the newly renamed item.

The fact that the filename is different seems to be enough to keep After Effects from remembering the old version.

Like I said, it's not really a solution, but hopefully this workaround will help someone if they're in a bind.

Good luck!

Mylenium

Legend

It's probably one of those bugs that got just fixed with the 11.0.1 update released today... Apply the update, try the steps again and see if it works.

Mylenium