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N
Nate5E6A
Participant
June 24, 2021
Question

Audio continues while video freezes

  • June 24, 2021
  • 2 replies
  • 2689 views

This problem has been happening for months. I'm not sure how it started but the video can play for about 10-15 seconds before it just stops completely but the audio continues to play. I can upload any settings I just don't know what specifically would help. I cleared out my laptop a while ago and I have a lot of storage free. After Effects was working perfectly fine for about 6 months before the problem started.

This topic has been closed for replies.

2 replies

K
Kever2328103227or
Participant
February 22, 2022

Hi, I was having this problem. Through experimentation I just discovered if you first bring the clip into iMovie and then export it as a new file, the new file imports into After Effects and previews/renders perfectly.

K
Katyayan26374421xiyq
Participant
September 30, 2022

Hi you way seems legit 

Can you give me a type of tutotrial pls bro it would be a god gift like thing bro

 

 

Vishu_Aggarwal
Vishu_Aggarwal
Participating Frequently
June 24, 2021

I would suggest to check the following - 

1. What if you try playing back the video in Lower resolution instead of Full Resolution. 

2. Check the Disk cache..it should be enabled and increase its size by going to the prefernences >Media & Disk Cache.

3. Check the Memory and Preformance in the prefernences and assign more RAM to After Effects.

4. Try changing the Video Rendring & effects to Mercury Software only by going to the Project settings.

 

 

Vishu AggarwalAdobe Certified Instructor, Professional and Expert
N
Nate5E6AAuthor
Participant
June 24, 2021

Hi, thanks for the reply. Unfortunately, I tried all of those things and nothing seems to be working. Really stuck on what to do now this problem has been happening for over 4 months 😕😕

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
June 25, 2021

Hi Nate5E6A,

 

Sorry for your issue. Would you mind sharing the following details:

  • Your system specifications (CPU, GPU, RAM, OS)?
  • The exact version of After Effect.
  • Details of the footage you're working with (frame rate, frame size, format/codec). Also, does it happen in any other project with different media?

You can try clearing the media cache and resetting the preferences.

Let us know how it goes.

 

Thanks,
Nishu

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