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Correct answer Mylenium

Well...

I am using After Effects CS2.

Forget it. Those old versions cannot import these modern formats. Back then this was all handled through Quicktime.

Mylenium

4 replies

A
Alex5EAF
Participant
February 8, 2021

Hi

 

I had a similar problem yesterday..

 

When trying to drag the mp4 folder into the after effects project window in the app a little cross would appear showing I couldn't complete the action. 

 

 If I clicked on the menu running across the top of the screen and imported the media that way selecting the files it loaded into the project menu absolutely fine. 

 

Hope this helps.

P
psiclopse
Participating Frequently
February 8, 2021

Reverting one version of Premiere, After Effects, AND Media Encoder worked for me.  Then I restarted my computer, and it worked.  

sunderlandgreen201503
sunderlandgreen201503
Participating Frequently
April 17, 2017

You can use the free Adobe Media Encoder to convert the unsupported MP4 files to After Effects CC supported file formats.

P
psiclopse
Participating Frequently
February 8, 2021

Transcoding is not a very professional option.  Generation loss is a thing.

JavaDude
JavaDudeAuthor
Participant
April 3, 2017

Awe, okay. 

Thanks!

Mylenium
MyleniumCorrect answer
Legend
April 2, 2017

Well...

I am using After Effects CS2.

Forget it. Those old versions cannot import these modern formats. Back then this was all handled through Quicktime.

Mylenium

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