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Participant
November 3, 2009
Question

Caps Lock error message

  • November 3, 2009
  • 17 replies
  • 45174 views

Hi all,
   I'm using adobe after effects cs3, and sometimes I get the error message as show on the red line at the lower section of my image in my attachment  image file which reads:

"Refresh Disabled(release Caps Lock to refresh view)"

This error message actually affects some actions my after effects project.
Please, does anyone know how I can solve this problem or how to  "release Caps Lock to refresh view "

Thanks and hope some can help

Ugoharris.

    17 replies

    Participant
    July 21, 2022

    Just had this problem on my Macbook Pro 15 inch 2018 running MacOs Monterey 12.4 with AE 22.5.0 - I use an external USB apple keyboard. Unplugging it and plugging it in again solved the problem this time. So keyboards seem to be the suspect in this case.

    Participant
    June 17, 2022

    I ran into the same issue that I had to tap the Caps-Lock key twice before my viewport updated and if I scrolled trough my timeline I had to do it again. 

    I use a laptop with an external keyboard (because my laptop is mounted). What the problem in my case turned out to be was that the Caps-Lock key on my laptop keyboard was on and off on my external keyboard. -facepalm emoji-

    Participant
    January 31, 2021

    I am also experiencing this problem. Clearly there is no interest in fixing this but in my mind I never understood why capslock would disable the viewer in the first place. 

    I've got a plug in keyboard temporarily but it doesn't seem to go away when I switch it off. 

    It makes after effects unsuable it's a bug that makes using the software almost impossible. It's surprising to see this as being such a low priority to be solved. 

    I'm on Big Sur. macbook pro 2019
    Restarted, reinstalled software, trashed prefs. nothing works. 

    Vignesh Ilan
    Participant
    February 20, 2020

    Clearing the Cache and restarting my imac worked for me. If anyone still needs an answer in 2020. Oh and i kept the charging cable plugged in the keyboard during startup. Not sure if that made a difference. 

    Vig

    fredricksbrooke
    Participant
    November 14, 2018

    This problem was driving me absolutely nuts, as my caps lock was NOT activated.  I finally figured out that, somehow, the wireless keyboard, which came with the computer and I never use, was accidentally turned on, while shuffling around in my desk drawer.  I turned it off and now everything works fine.

    I got the idea to check from this thread:  Refresh Disabled (release Caps Lock to refresh view) ERROR : Adobe After Effects

    Maybe that will help others with this problem. 

    Such a stupid and weird thing, man.

    Carve Studios
    Participant
    January 9, 2019

    Exact same solution for me, I was very confused until I went to bluetooth and noticed the wireless keyboard was still connected.

    Disconnected and problem solved.

    twelvetenstudio
    Inspiring
    July 28, 2018

    Ignore me .. Just restarted and its sorted

    Participant
    January 2, 2018

    I am using: CC 2018, w/ my macbook pro 2015.

    When I using my wireless keyboard, the problem appears: the cap lock warning always pop out...

    So I firstly turned off keyboard, then restart my AE, then turn on and reconnect my wireless keyboard, the problem temporarily disappeared...

    But I hope Adobe can fix this bug soon, to be honest that is super inconvenience...

    cocoua
    Known Participant
    May 4, 2018

    Can I change the CAPS shortcut behaviour as I can change other shortcutS? I can't find how!

    but this would be the best to me

    Roland Kahlenberg
    Legend
    May 5, 2018

    No. CAPLOCK and the ESC keys are not selectable in the Keyboard Shortcuts Visualizer.

    Very Advanced After Effects Training | Adaptive & Responsive Toolkits | Intelligent Design Assets (IDAs) | MoGraph Design System DEV
    Dave_LaRonde
    Inspiring
    November 15, 2017

    ugoharris  wrote

    Hi all,
       I'm using adobe after effects cs3......

    Y'know, that piece of software is just about ten years old.  I's a 32-bit application. 

    Is your computer ALSO about ten years old, and comfortable with running 32-bit apps?

    Participant
    November 15, 2017

    I had the same problem after updating to AE CC 18. I thought it was blue tooth related, I switched out my keyboard and it didn't fix it.  I ended up restarting the my computer, uninstalling and reinstalling aftereffects and emptying the disk cache folder and it fixed the problem.

    Hope that helps!

    Participant
    October 14, 2017

    please help, i am having the same issue. whenever i want to preview my project it says that i have my caps lock on but they aren't? i have deleted the application and am not sure whether i should re-install it (it was the up to date version of after effects)

    please help me!