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ARB design
Participating Frequently
October 29, 2014
Answered

Cinema 4d

  • October 29, 2014
  • 2 replies
  • 22459 views

Hi guys i'm having a problem with cinema 4D it seems to prompt an error every time i double click the c4d working file, The error is :

"the program cant start because libmmd.dll is missing from your computer. try reinstalling the program to fix this problem"

re install what? i didnt install cinema 4d it came with after effects c4d lite ??

so gurus a little help please?

SPECS :

adobe cc

i7

8 gig ram

nvidia graphics card

1 tb hd

mecer graphite

Thanks

    This topic has been closed for replies.
    Correct answer Rob Neal

    Sorry, but that has nothing to do with it.
    libmmd.dll is from the Intel XE 2013 Redistributable library.
    A recent Windows hotfix is causing issues with the installation of these redistributables (http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_install/kb2918614-breaks-windows-installer-service/3d75a1c2-114a-4241-a527-35b536edc158?page=1). You should be able to install them by removing that hotfix as described in the link, or by deleting your Crypto folder (in C:\Users\<username>\AppData\Roaming\Microsoft) and allowing Windows to re-create it. Since the Intel redistributable can't be downloaded directly, just try re-installing C4D again after deleting the Crypto folder.

    2 replies

    pould4499968
    Participating Frequently
    January 8, 2017

    well i dont seem to have that KB file with my windows 7 but removing the crypto folder and then reeiinstalling didnt help. Im getting a program cant start error now.... I guess i ruiined my C++ libraries by installing some C++ tweaks as suggested on certain fora for Libmmd.dll errors...

    Community Expert
    October 29, 2014

    You must always launch C4D Lte from inside AE. It is a licensing issue.

    ARB design
    Participating Frequently
    October 29, 2014

    that sucks

    Community Expert
    October 29, 2014

    Same thing with Mocha.... Same with other 3D plugin's from third party developers like Zakwerks, FreeForm, Element 3D --- even Magic Bullet Looks. They run from inside the app and the UI pops up when you are using the feature. This is a common practice in all kinds of 3rd party support for all kinds of apps....