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Error 86::1 After Effects 2020 in Windows 10

New Here ,
Dec 05, 2019

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I've done everything through the After Effects CC 2020 program.

I am using Windows 10. And I never deleted the codec or the Quick time player.

However an error occurred while I was rendering through Adobe Media Encoder

So I ran the after effect. And found an error message.

"After Effects error: the source compression type is not supported (86 :: 1)"

"After Effects error: file '# 2 snow BG.mp4" cannot be imported? this '.mp4' file is damaged or unsupported.

"After Effects error : Could not open source file. Please check that file exists with correct permissions. (86 ::1 )"

About 20 types of error messages have been found I tried various methods because I could not understand, but failed. 1. All auto saved files have the same symptom. 2. Importing the source again produces the same error. 3. After importing the new After Effects, there is no problem. I had done everything. Suddenly this happened to me. I want to cry The project is no longer able to proceed. I need great help, and this message was written through Google Translator


--------------------------------------------

I solved the problem through the help of others

The problem was After Effects CC 2020.

No problem after running with After Effects CC 2019

I hope you know the CC 2020 version is very bad.

I was very disappointed with this version and had many other issues.

Title edited by Mod

 

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Crash, Error or problem, Freeze or hang

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Error 86::1 After Effects 2020 in Windows 10

New Here ,
Dec 05, 2019

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I've done everything through the After Effects CC 2020 program.

I am using Windows 10. And I never deleted the codec or the Quick time player.

However an error occurred while I was rendering through Adobe Media Encoder

So I ran the after effect. And found an error message.

"After Effects error: the source compression type is not supported (86 :: 1)"

"After Effects error: file '# 2 snow BG.mp4" cannot be imported? this '.mp4' file is damaged or unsupported.

"After Effects error : Could not open source file. Please check that file exists with correct permissions. (86 ::1 )"

About 20 types of error messages have been found I tried various methods because I could not understand, but failed. 1. All auto saved files have the same symptom. 2. Importing the source again produces the same error. 3. After importing the new After Effects, there is no problem. I had done everything. Suddenly this happened to me. I want to cry The project is no longer able to proceed. I need great help, and this message was written through Google Translator


--------------------------------------------

I solved the problem through the help of others

The problem was After Effects CC 2020.

No problem after running with After Effects CC 2019

I hope you know the CC 2020 version is very bad.

I was very disappointed with this version and had many other issues.

Title edited by Mod

 

TOPICS
Crash, Error or problem, Freeze or hang

Views

25.6K

Likes

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Dec 05, 2019 1
Adobe Employee ,
Dec 27, 2019

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Hi there,

 

We're sorry for the experience you've had. Error 86::1 usually occurs when the media files do not get linked properly inside Adobe After Effects.

However, I would not jump to any conclusion. I understand that you would want to efficiently finish your project. We'd like to offer help in case you decide to update to AE 2020. 🙂

 

Thanks,

Shivangi

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Dec 27, 2019 0
Community Beginner ,
Feb 22, 2020

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Hi,

 

I have this exact problem with AE 2020 on my Mac. What is the fix for this problem?

 

Robbert

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Feb 22, 2020 0
New Here ,
Mar 31, 2020

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same. please help.

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Mar 31, 2020 0
Adobe Employee ,
Apr 22, 2020

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Hi all,

We're sorry for the delay in response. Could you share the following information?

  • What kind of media files are you using?
  • Where have you saved the media?
  • Does it happen with every project?

Let us know. We're here to help.

Thanks,

Shivangi

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Apr 22, 2020 0
New Here ,
Jun 07, 2020

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Hello Adobe, I have been trying to fix this for days but I don´t found a solution. Adobe After Effects doesn´t import any file. I have Quicktime installed. The same happens with Premire Pro.

The error is:

After Effects error: Could not open source file. Please check that file exists with correct persmissions

(86::1)

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Jun 07, 2020 1
New Here ,
Feb 27, 2020

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Hey!

I've been facing the same issue when trying to import screen recordings (.mov) into after effects. And I could not import it into adobe media encoder either. 

2 quick fixes I found are:

1) You might need to download Quicktime for this. Open your video in Quicktime and go to file>export>1080(or choose any resolution you want),  follow the instructions, give it a name and export! You will now be able to use this video in after effects CC 2020.
You can take it one step further and convert this new file to MP4 in adobe media encoder. I did this as I find it less of a hassle to work with MP4 files than .mov files in both AE CC 2019 & 2020. I'm not sure if there's any actual merit to doing this but in the past when I've worked with .mov files, the footage would be purple and green when I'd open the project months later. But this didn't happen to the MP4 files in the same composition or project.

2) If it's a short video and you don't have Quicktime or can't download it ut you have good enoguh internet to do other stuff, you could try this way. I reeeeally don't reommend this method for obvious reasons but if you absolutely need to get your footage into after effects and create a video real fast, you can use this method. Convert your video on any online video converting website and import the converted video into your composition. The quickest way I could find was converting it to MP4 and then importing this new converted MP4 into my composition. But this method is quite shady and not very reliable for big files. Use the first one!

Hope this helps 🙂

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Feb 27, 2020 1
Adobe Employee ,
Apr 22, 2020

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Hi there,

Thanks for sharing the best practices here. I'm sure it will be helpful for other users. 

Regards,

Shivangi

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Apr 22, 2020 0
New Here ,
Jul 15, 2020

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I am facing the same issue, the problem still not resolved !

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Jul 15, 2020 0