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sincere_Journey5DAD
Participating Frequently
April 24, 2020
Question

I have problems with RAM

  • April 24, 2020
  • 2 replies
  • 1169 views

  

I have a core i7 - 16gb of RAM and 8gb of video I have updated windows 10 The problem is that when previewing or doing any work in after effects all the RAM is full. What may be causing this?
In the image I animated a square and consumed almost all the RAM.

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2 replies

B
Community Expert
Byron CortezCommunity Expert
Community Expert
April 29, 2020

Try to restore default preference settings:

 

  • Press Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) while the application is starting.
  • A dialog box launches asking you if you want to delete your preferences file. Click OK.

 

Also make sure you have all the drivers for your system updated.

Byron.
S
sincere_Journey5DADAuthor
Participating Frequently
May 1, 2020

I just did that but the program continues to malfunction.

I have updated windows and also the drivers.

B
Community Expert
Byron CortezCommunity Expert
Community Expert
April 24, 2020

It can't download your .jpeg image. Please use "Insert Photos" button.

Byron.
S
sincere_Journey5DADAuthor
Participating Frequently
April 25, 2020

I could already upload the images.
For example just draw a square and you already use more than 5GB of RAM. The rotoscopy brush uses all the RAM in a few seconds. The entire ram is consumed when processing or previewing any video or graphic. I have erased the RAM with CTRL + SHIFT + / but it fills up again right away when doing a preview.

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