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mattk36897434
Participant
April 6, 2018
Answered

Missing quicktime codecs in After Effects

  • April 6, 2018
  • 25 replies
  • 100643 views

Hi Ive recently updated my After Effects and since then I now do not have most of my quicktime codecs, I followed the suggestion on the problem on adobe solutions page: Some QuickTime codecs missing in After Effects

but with no luck. Pls help

    Correct answer Jose Panadero

    Adobe has dropped support for Quicktime 7 in After Effects 15.1 so a lot of legacy codecs will not be available anymore.

    The link you are referencing is very old and not applicable to newer versions of AE.

    25 replies

    Participant
    November 12, 2020
    mrrmrr
    Inspiring
    June 14, 2019

    Capitalsm at work.  Thanks, Ayn Rand.

    Community Expert
    June 14, 2019

    You can't blame Adobe 100% for this one. Most of the problems came straight from Apple.

    rodpepper2
    Participant
    February 18, 2019
    Participant
    October 19, 2018

    My videos all had an alpha channel that I needed to keep, so I used Quicktime to transcode every video using no compression. That's the only workaround I found.

    Participant
    July 25, 2018

    I still can't believe that AE is sporting crap codecs like DV PAL/NTSC but not H.264 and QT 7. This has been the biggest downgrade yet. What a waits of money.

    Kevin J. Monahan Jr.
    Community Manager
    Community Manager
    July 27, 2018

    G M D THREE,

    I still can't believe that AE is sporting crap codecs like DV PAL/NTSC...

    A good number of codecs were rewritten in 64 bit format, but not absolutely everything. This work has been going on for years. QuickTime H.264 has been a poor quality codec for quite some time. Merely use AME to get your H.264 files. Sorry for the frustration;

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Participant
    July 23, 2018

    I would also like to voice my displeasure at this move. The price keeps going up (in Australia, I see a price rise roughly twice a year due to "fluctuations in exchange rates", but those same fluctuations never reduce the price) but important features keep being removed. Well done, you really know how to mess with your clientele

    Kevin J. Monahan Jr.
    Community Manager
    Community Manager
    July 27, 2018

    slagathor  wroteWell done, you really know how to mess with your clientele

    This is a directive from our partners at Apple in that QuickTime 32 bit codecs will no longer be supported. Our developers are merely reacting to that directive. Sorry for the frustration.

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Participant
    July 28, 2018

    Who is paying your bills, Apple or your customers???

    I guess history repeat itself, Premier 5, Final Cut X, Quark Express, Polaroid, Atari ...

    qdqwe1e2
    Participant
    July 16, 2018

    Very frustrating as I use HAP extensivley for realtime content creation and now it is impossible to do anything with the content in post.

    Other codecs are great but do not meet needs of many modern professional content creators.

    Kevin J. Monahan Jr.
    Community Manager
    Community Manager
    July 28, 2018

    Hi qdqwe1e2,

    A 64 bit version of the HAP codec might be a possibility in the future. Kindly upvote this bug report so that devs can get a better handle on the issue: Support the HAP codec – Adobe video & audio apps

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Participant
    July 13, 2018

    Great also that a bunch of my projects now have unsupported quicktime files in them. Thanks Adobe (sarcasm).

    Kevin J. Monahan Jr.
    Community Manager
    Community Manager
    July 28, 2018

    David P,

    Great also that a bunch of my projects now have unsupported quicktime files in them. Thanks Adobe (sarcasm).

    Sorry about that. We are only reacting according to the wishes of our partners at Apple. Though devs have been working very hard to create 64 bit versions of these codecs for some years now, it would be difficult to engineer every single one under the sun. Better to make feature requests for 64 bit versions of codecs that you need the most here: After Effects: Hot (683 ideas) – Adobe video & audio apps

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Inspiring
    September 25, 2020

    You could address this by licensing or buy the code created by a 3rd party. Adobe has the financial resources to do so.

    Tranquil_visionary154A
    Participant
    July 12, 2018

    I have converted a mov video with alpha channel that can be opened in After Effects CC 2018. I have used QuickTime:

    File > Export... > Options... > Settings...

    Compression Type: Animation

    Key Frames: All <- Important!!

    Depth: Millions of Colors+

    By the way, thanks Adobe!!

    dylanb16916393
    Participant
    July 9, 2018
    olgad10933995
    Participant
    December 17, 2018

    Hey, the video is unavailable, could you resend the URL, please?