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NathanR_360
Participating Frequently
February 10, 2020
Question

Please help me.... My adobe After Effects and my Audition Keep Crashing at Start up......

  • February 10, 2020
  • 3 replies
  • 3158 views
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3 replies

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
February 19, 2020

Hi there,

 

Sorry for the crash issue.

Please try the steps suggested in the following Community post: https://community.adobe.com/t5/after-effects/ultimo-messaggio-registrato-lt-4561939904-gt-lt-ds-gt-lt-5-gt-gpu-sniffer-result-110-after-effects/m-p/10848682?page=1#M102763

Let us know if it helps.

 

Thanks,

Nishu

D
David Arbor
Inspiring
February 11, 2020

You might have a permissions issue. Try following the instructions from this article: https://helpx.adobe.com/hk_en/x-productkb/multi/preferences-folder-read-only-error.html

N
NathanR_360Author
Participating Frequently
February 11, 2020

That did not work... Here is also a screen shot of the crash window.

 

N
NathanR_360Author
Participating Frequently
February 11, 2020

Did you recently update your Mac? If all of your adobe apps are crashing can you remember what you did before this started happening? Do you have any external GPUs or an unusual hardware setup? 

 

Are there any updates for macOS? 


Here is the new crash log.

 

Yes i have the newest updates for my iMac. 

 

I did install cinemia Grade the other day and i uninstalled it to chedk and it didnt help

 

Nathan

 

N
NathanR_360Author
Participating Frequently
February 11, 2020

Is there anyone who can help me with this please??????

 

 

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