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xanderusa
xanderusa
Participant
May 26, 2017
Answered

Quicktime not installed in CS6 Windows 10

  • May 26, 2017
  • 3 replies
  • 14738 views

Hi, I work in social media and I recently started my own business. After knocking a lot of doors I finally got my first contract that needs to be brought out on Wednesday. And when I open my AE to start this gig guess what. I got a  "Quicktime not installed...." thing. Just to let you know,  I've read plenty of cyclical threads here troubleshooting QuickTime errors with After Effects CS5, CS5.5, CS6, and CC | Creative Cloud blog by Adobe So I started the first solution on installing the last version of quicktime tha'ts clearly not the problem since it didn't work. So following the second solution which is to remove the DVCPROHDVideoOut QuickTime component I simply just can't find it unless I am looking in the wrong folder. c:\Program Files (x86)\Quicktime\ and when I get there I got this:

And after clicking on QTComponents is empty...so no clue where it could be to delete it.

by the way, I am getting the next message after closing it:

 

Does it tell you something about a possible particular solution from this message?

Any help will be highly appreciate it. Blessings!

    This topic has been closed for replies.
    Correct answer Szalam

    I have the last version of QT.


    If it's QuickTime X, get rid of it.

    You want QuickTime 7. (Also, if you're installing QuickTime again, you just want the core part, you don't want the web player or any other extraneous features as there are some security risks there.)

    3 replies

    D
    defaultb9s22rs6im68
    Participant
    November 12, 2020

    If you are reading this in 2020 then this fixes this problem:

     

    https://tommynation.com/install-quicktime-windows-10/

    Dave_LaRonde
    Dave_LaRonde
    Inspiring
    May 26, 2017

    ...and while you're at it, make sure you have the most recent updates to AE CS6.  It should be at LEAST version 11.0.4.

    xanderusa
    xanderusaAuthor
    Participant
    May 28, 2017

    @Dave Laronde i am not even able to update it since it doesn't open. The version installed is 11.0

    Szalam
    Community Expert
    SzalamCommunity Expert
    Community Expert
    May 30, 2017

    Uninstall and reinstall AE. Also, what version of QuickTime do you have installed?

    Nexahs1138
    Nexahs1138
    Inspiring
    May 26, 2017

    I actually had this before, I'm trying to remember how I fixed it, I think I uninstalled QT and deleted all the files in the program files then reinstalled

    xanderusa
    xanderusaAuthor
    Participant
    May 28, 2017

    I've tried all those and nothing. I currently have the last version.

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