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DanielFriend
Participant
February 26, 2017
Answered

"Refreshed Disabled" all the time

  • February 26, 2017
  • 7 replies
  • 49167 views

Hello!

I'm using After Effects CC 2017, but I was using CC 2015 when the problem first appeared (tried to download a previous and a newer version, the problem persisted on both). Here is what happened:

.I opened the project. I see the message "Refresh Disabled (Release Caps Lock to refresh the view)" with the black screen, but Caps Lock is ALREADY released. I didn't even pressed it in the first time.

.When the video is rendered, the message doesn't appears.

.If I change anything, like just move one layer a little, the message comes back.

.Any key I press make the message disappears.

I tried to reset my configurations, with no success.

Trying to finish a project but it's impossible this way. Any of you guys could help me? I'm using a MacBook Pro (13-inch, Mid 2012) Sierra, 2,9 GHz Intel Core i7, 8 GB 1600 MHz DDR3, Intel HD Graphics 4000 1536 MB.

Thanks!

      Correct answer sergiodelamoromero

      I have also came up with another solution, I am using my mackbook pro with a screen and another keyboard. I didn't realized I had my Caps locked on my original keyboard not my secondary. If i released my caps on my original keyboard the message  ¨Refreshed Disabled....¨ disappears,  HOPE IT ALSO WORKS FOR YOU.

      7 replies

      J
      jrowe05
      Participant
      February 1, 2024

      old post but I'll chime in because i just solved my particular issue.  I use macbook pro with external monitor and external keyboard. Macbook Pro lid is typically closed. I couldn't figure out why the message kept showing when my external keyboard CAPS LOCK was not on. Well, make sure your macbook pro keyboard doesn't accidentally have the CAPS LOCK on. i opened the lid to macbook pro and....oh. The CAPS LOCK was activated. I turned it off and boom. all better. 

      O
      octavum
      Participating Frequently
      January 16, 2024

      Most likely you are working with an external keyboard and monitor. Open your laptop and you will see that caps lock is press. Release and problem solved. 

      L
      Levi24046785x5qw
      Participant
      June 29, 2022

      I was experiencing this as well and found that this issue was linked to my Bluetooth keyboard.  Simply restarting my keyboard fixed the issue for me. 

      Software - After Effects v22.5

      OS - Mac OS

      Hardware - Apple Magic Keyboard with Numeric Keypad

      Source - I got the idea to try this from this thread:  https://creativecow.net/forums/thread/refresh-disabled-release-caps-lock-to-refresh-view/

      G
      Gadgetino
      Participant
      August 24, 2021

      Huh? I don't have a second keyboard but I noticed that on-screen keyboard has capslock on that wouldn't de-press when pressing capslock on the real keyboard. De-press capslock on on-screen keyboard and the refresh issue will disappear.

      S
      seanjah
      Participant
      April 21, 2020

      This is an old post, but I had this problem and the post by djstep1 worked for me. I had caps lock on my laptop engaged but not on my wireless keyboard. Thanks djstep1 

        P
        peterjwagoner
        Participant
        June 30, 2020

        Same here! I run in clamshell mode, and somehow my capslock was on on my closed laptop. (I suspect the cat.) 

        D
        DanielFriendAuthor
        Participant
        March 1, 2017

        Well, finally have a solution: Adobe CC cleaner and installed ALL apps again. Thanks so much for the help, guys!

        Szalam
        Community Expert
        SzalamCommunity Expert
        Community Expert
        March 2, 2017

        Thanks for reporting what worked.

        O
        octavum
        Participating Frequently
        July 31, 2023

        Thanks, you solved the problem, and without asking what computer, processor, harddrive, inches per squarecentimeter on our screen, post code, or what ever people normaly ask, but never solved a problem. 
        I hope you wear a cape. 

          P.M.B
          P.M.B
          Legend
          February 27, 2017

          I seem to remember seeing someone else with this issue.  I do not remember if it was a bug or what.

          Do you have an extra keyboard lying around that you can try?  Just to make sure the problems not coming from there?

          ~Gutterfish
            D
            DanielFriendAuthor
            Participant
            February 27, 2017

            Connected an extra keyboard and the problem is still here :/

            Kyle Hamrick
            Community Expert
            Kyle HamrickCommunity Expert
            Community Expert
            February 27, 2017

            Are you having this same issue in other projects? In a new project?

            If so, I'd try trashing your preferences - still having the issue? (Since you were first having it in 2015.3, if you upgraded and had chosen the option to import your prefs from the previous version, it could have brought this issue with it.)

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