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Participant
June 28, 2021
Question

the application was unable to start correctly 0xc000007b error

  • June 28, 2021
  • 3 replies
  • 2626 views

so i've been trying to solve this issue for 10hrs now and still nothing. tried everything possible but still nothing. and it only does it with after effects and media encoder. photoshop is running fine but AE and ME are not. please help

3 replies

nishu_kush
Community Manager
Community Manager
June 29, 2021

Hi 

 

Sorry for your issue.

If none of the suggestions from the experts help, try the suggestion mentioned in the following article: https://community.adobe.com/t5/after-effects/faq-how-to-fix-common-after-effects-crashes/td-p/10684130

Let us know how it goes.

 

Thanks,

Nishu

OussK
Community Expert
Community Expert
June 28, 2021

Try also remove your exiting version using the Cleaner tool and reinstall everything again 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

thatsmauri
Community Expert
Community Expert
June 28, 2021

Try downloading and installing the "Microsoft Visual C++ Redistributable for Visual Studio 2015, 2017 and 2019":

 

On a 64-bit OS: Make sure you're downloading and installing both vc_redist.x86.exe (32-bit) and vc_redist.x64.exe (64-bit) versions.