Skip to main content
F
Farmina
Participant
January 3, 2020
Answered

Ultimo messaggio registrato: <4561939904> <DS> <5> GPU Sniffer result: 110 After Effects 17.0.1, Mac

  • January 3, 2020
  • 3 replies
  • 16237 views
Please download the attached file to view this post
    This topic has been closed for replies.
    Correct answer Rcrec

    The problem is solved. Thank you very much to the Yan Le 
    https://youtu.be/1c7lgcnQ0GE

    text:
    yes i have found a fix after days of trying to rearrange codes and files. Instructions Below Macintosh HD/Library/Application Support/Adobe/Common/Plugins/7.0/MediaCore Inside Medicore Folder Erase everything except dummy.txt......Once Erased Restart System and run After Effects. If you are on a Windows computer check driver compatibility by goggling Adobe After Effects System Requirements, If drivers are not up to date install older version of AFTER EFFECTS or Visit developer.nividia. com and download video driver needed for using After Effects 17.02. After Compatibility check is solved. Navigate to C;/Program Files/Adobe and erase Mediacore folder completely then Refresh system and run After Effects.

    3 replies

    K
    k1edwardsproduction
    Participant
    February 7, 2020

    This worked for me thank you!

    lumenmedia
    lumenmedia
    Inspiring
    May 4, 2020

    Thsi worked for me as well... it must be that AfterEffects needs to rebuild a plugin database...

    S
    swipeboy
    Participating Frequently
    January 22, 2020

    have you found a fix yet

    A
    akiaya
    Participant
    March 30, 2020

    HI MAN, my mac is not Plugins/7.0/MediaCore , how to fix it??

    S
    sonic85
    Participant
    May 15, 2020

    Hi,

    maybe you made my same mistake going inside to User folder, but the correct ways is go to:

    Machintos HD (go to Documents folder, press command+↑(UP) three times), then open Library/ApplicationSupport/Adobe/Common/Plugins/7.0/MediaCore Inside Medicore Folder Erase everything except dummy.txt ...

      nishu_kush
      Community Manager
      nishu_kushCommunity Manager
      Community Manager
      January 3, 2020

      Hi Farmina,

       

      Thanks for reaching out. I understand that you are not able to open After Effects. Please share the following information so that we can troubleshoot the issue properly.

      • Are you using any third-party plugin for After Effects?
      • When exactly After Effects crashes? Do you see the splash screen or it crashes right after you launch it?
      • If you are using any anti-virus then try disabling it and check the issue.

      Let us know. We're here to help.

       

      Thanks,

      Nishu

       

      A
      andrep65487677
      Participant
      January 10, 2020

      I have the same problem as him, he does not start the application and that message comes out and after the Mac crash log of After Effects, I read something about black magic that has problems, something about DeckLink and knows how much, but I already tried to eliminate them and nothing .

      nishu_kush
      Community Manager
      nishu_kushCommunity Manager
      Community Manager
      January 17, 2020

      Hi all,

       

      Are you in an enterprise environment? Could you check if Deep Freeze is installed on your computer? If yes, please try removing it and check if you are able to launch After Effects.

      Let us know.

       

      Thanks,

      Nishu

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices