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flowsnone
flowsnone
Inspiring
June 2, 2017
Answered

Very slow and choppy Preview

  • June 2, 2017
  • 2 replies
  • 12271 views

Hey guys,

I've got a serious problem with my preview funtion. Although it loads the whole work area to RAM (bar is completely green) it will in the most cases never play the comp back in real time. Never!!! It's just a 5 sec work area in an 1080p25 comp where I TRY TO ANIMATE three 4k illustrator layers via puppet tool. (only one layer has the puppet pin tool on it). An .aif sound file and one BG layer are also in the comp. But this happens also when I'm editing real camera footage and add some effects to it. It will never ever play in realtime. Info windows says it's between 22 and 24,99 fps.

What can I do? I'm going to shoot myself if this doesnt stop.

I'm on Win10 64bit with AE 14.2.

My PC Specs are:

i7 6900k

Asus x99 Deluxe II (newest BIOS)

64 GB Ram (all tested in Memtest86)

SSD for Files (tested)

m2 SSD for Cache (tested)

Asus GTX 1080

Dell 3216 4K Monitor + 2 1680x1050 Monitors

Yamaha Audio Interface UR 242 (Steinberg)

      This topic has been closed for replies.
      Correct answer flowsnone

      I've been running AE in 4K for a while without issues, so I don't think that's the problem.

      I wonder what the issue is...

      It's gotta be something we're overlooking.

      Are you using color management at all?

      Have you tried disabling (or, if it's already disabled, enabling) the Use Hardware to Accelerate...Panels option?

      Try unplugging all but your 4k monitor from your GPU, rebooting, and trying AE with just the one screen. Try it again with the other kind of screen.


      I think I have found the problem. I had the windows scale for text and icons i.e. set to 125% because everything was so small on 100%. On 100% it plays back perfectly. Is this a bug?

      2 replies

      Szalam
      Community Expert
      SzalamCommunity Expert
      Community Expert
      June 7, 2017

      I know there is one kind of Dell monitor that caused problems. Your monitor isn't the one that I know has the problem, but it might. Is there a Multi-Stream Transport (MST) option? If so, try disabling it. Disabling it works to get RAM previews running at a solid speed on some Dell monitors.

      flowsnone
      flowsnoneAuthor
      Inspiring
      June 7, 2017

      Szalam thanks for your reply, there is no MST option in my monitor settings....too bad

      Dave_LaRonde
      Dave_LaRonde
      Inspiring
      June 2, 2017

      Sounds like you're trying to preview at full resolution.  If you're just checking the motion, you don't have to.  Reduce the comp window size to 50%, the comp resolution to half, and try again.

      Everyone has to make concessions when previewing.  You get used to it.

        flowsnone
        flowsnoneAuthor
        Inspiring
        June 2, 2017

        I'm already at 1/4 resolution. I also tried fast preview and other things, none of which seem to help

        Vidya Sagar
        Adobe Employee
        Vidya Sagar
        Adobe Employee
        June 6, 2017

        Hi flowsnone,

        Sorry for the issue.

        1. Have you tried to Purge All Memory & Disk Cache & Preview again?

        2. Have you enabled Cache before Playback option in Preview panel?

        3. Decrease the duration of Work Area bar to half of the total duration & try preview.

        Thanks,

        Vidya.

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