Wacom tablet malfunctions when using After Effects

Forum|Forum|4 years ago
April 8, 2021
4 replies
3736 views

I have been having this issue (which has been going on for years now) where my Wacom tablet/pen stops working when I use AE. The issue does not happen right away, sometimes it happens within minutes after I launch and use AE and sometimes it may take up to hours. What happens is the mouse/cursor does not move when I am hovering over the tablet. The only way for it to move is when the pen is putting pressure on the tablet and I drag, in which case also makes it click AND drag at the same time. This ONLY happens with After Effects and it's ONLY the Wacom that stops working, when I switch to a mouse it works fine. The only way to fix this issue is to restart the computer which is only a temporary fix.

Please help! Wacom and Adobe "specialists" were not able to resolve this issue for me.

Correct answer Rameez_Khan

Hi there,

Can you take a look at this discussion and see if you're running into the same issue? https://community.adobe.com/t5/after-effects/wacom-intuos-failure-in-after-effects/m-p/11416413

If yes, you can try the workarounds mentioned in the discussion.

Thanks,

Rameez

S

SiebeJanssen

Known Participant

The solution given to this issue doesn't work.. Whenever running After Effects my wacom begins having stuttery movement especially when After Effects is running in the background. As soon as I close After Effects, the issue is gone. Im on a

Apple M1 Max running, OS 13.7.3

R

Richard24919721eo7t

Participant

same issue now with the 2022 version of AE