Adobe Air.framework is damaged and can't be opened

[carlav41798657]

When trying to download Adobe Air I get the above message.  I work on a MacBook Air (macOS Catalina version 10.15.1).  Can somebody help please.

[Biggs Group]

Having same issue.  I thought it was an execute command running a different shell command but changing to zsh didn't work either. 

[Eugene Ware]

New installations with Adobe Air under MacOS Catalina will currently fail with this error.

My guess is that their code is incorrectly signed for some reason, or whatever permissions they require for Catalina are not supported through the Gatekeeper system.

To work around that, once installing Adobe AIR, you'll need to run the following command from your terminal:

sudo xattr -r -d com.apple.quarantine /Library/Frameworks/Adobe\ AIR.framework

This will remove the quarantine flag from the framework, which is preventing the framework from being run.

It's worth noting that if you had Adobe AIR previously installed prior to upgrading to Catalina, then you wouldn't have this problem. It's a problem with new installations only.

[carlav41798657]

Thanks very much for that feedback.  I'm not that tech savvy though - how do I run a command from my terminal?

[Douglas McCarroll]

To open the Terminal app, press Command-Spacebar. This will open Spotlight Search. Type "Terminal" into it and find and select the Terminal app. Press enter to open the Terminal app. 

Once the Terminal app is open, paste the command into the Terminal window and hit Enter.

[annicalindstedt]

Hi, I've got the same problem , only difference is that I'm not using Catalina. Tried following your advice but I still get the same Error message of "Framework damaged". Grateful for help. 

[annicalindstedt]

I'm sorry, yes I do use macOS Catalina 10.15.2 

[Utku5C2D]

whats the command ;(

[MathieuJanin]

Thank you for the tip. It works perfectly! 

I wish you a happy new year!

[kristir4274604]

I would like to clarify since I am not tech savvy either.  When I open the terminal window there is text in there about the default interative shell is zsh, etc.  Do I just paste your command after that text or do I need to do something with the text that is in there now prior to pasting that command?

[lukasn18127968]

THANKS! You saved my life and it is working now! 🙂

[Russty60]

Thank you so much for this help. We are about to start distance learning, due to the coronavirus, and your post has been a huge help in showing how children and parents can install Scratch 2.0 at home on a Mac.

Thanks again.

[abirk]

This guy understands the issue and knows the exact fix. I opened terminal, copied and pasted the command and it worked as he said it would.

Thank you!

[srwisenbaker]

Thank you for all the advice here!  I just ran into one problem.. in terminal when I pasted the command, I was asked for a password and it would not type in.??  Could not type anything. ..so wierd.  help!?

[Hereford.47]

Yes I have come across the same problem - It asks for a password and then won't let you type. Not sure what to do next?

[Userplas]

Hello, your password won't appear as you type it. You have to type it and then press return, nothing will appear on the line but it should work.

[Hereford.47]

But what password? for what ?

[Userplas]

It's you're account password, the same you use to connect to your computer.

[srwisenbaker]

THANKYOU!!

[Hereford.47]

Thank you so much!! Finally there 

[saraz18833749]

Hey I'm getting the same issue but I don't have a password assigned to this computer. It's still not letting me in and saying "Sorry, try again" help!

[LindseyCoffey]

Hello, 

I had the same issue and your advice worked, however, I would like to uninstall Air and when I clicked on the uninstaller it said that it was still damaged and failed to open. Do you know how I can uninstall the application?

[photojed]

I'm also unable to uninstall. Can anyone help?

[sanji7287]

Open the terminal and paste this code: 

sudo "/Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer" -uninstall

I also only found it at a different website but it worked for me! After executing the command, you have to type in your Account Password.

[photojed]

That worked. Thank you!