Inspiring

Question

There was an error connecting to the timestamp server

Forum|Forum|8 years ago
April 19, 2017
9 replies
14495 views

Since today i am getting this error from

Adobe Animate SDK 24

Changed nothing,

I have internet connection. I never had problem to compile an air for Desktop.

I urgently need a new update for customers

Please help

This topic has been closed for replies.

S

saifredsoft

Participating Frequently

create a self signed based app, we can't upload on App Store, although after self code signing we also unable to re sign app code singing there is on google various app code sing commands available but doesnt work...

Adobe Animate CC team should it fix or make a official page how to post desktop app for the Mac App Store .

rogerc96594825

Known Participant

What do you mean, "Unable to resign"

Do you mean that once an App is signed it can't be re-signed, or that you could not get the signing command to accept the paramaters or certificate names etc you passed it.

I found the product sign (for installers) was quite picky about the name of the cert in the keychain

Oh.

And you you have both public and private certs in your keychain

If you don't have both, you should delete the cert in the keychain and make a new one.

Amrita Gangwani

Adobe Employee

Hi,

The issue is fixed with our latest beta release. The default timestamp server has been updated. You may download the beta build from link Download Adobe AIR 26 Beta - Adobe Labs.

Thanks!

T

tovokas

Participating Frequently

On Windows 10, Adobe Animate 2017 with the Air 26 Beta is still producing the same "there was an error connecting to the Timestamp server" message for me.

KramSurfer2

Inspiring

I have just installed the update for Adobe Animate that became available a few hours ago (now using 2017.5, build 16.5.0.100). Using AIR SDK 26.0.0.118, it now seems to work fine, no issues or messages with the timestamp server.

Oooooo.. and they added a text entry box to set you own timestamp server!!

Thanks guys, good idea and implementation.

Confirmed : Installing latest Animate 2017.5 fixes this issue!! :-)

Amrita Gangwani

Adobe Employee

Hi,

Thank you for reporting the issue. The error you see is because Symantec has removed the timestamp service used for packaging AIR applications. Here is the article which provides details:

https://knowledge.symantec.com/support/code-signing-support/index?page=content&id=ALERT2248

We are working on the fix for the issue. The workaround for the problem is to use the –tsa flag from command line to point to new service.

The URLs for the new service are:

You may use the adt packaging command as below:

adt -package -tsa <timestamp URL> {other options follows}

Refer link: Adobe AIR * ADT package command and Adobe AIR * Packaging a desktop native installer for desktop packaging command.

Thanks!

K

kyle_mcknight

New Participant

I get permission denied errors when I try the new server links given. Can you help with that too?

I have tried in Intellij, FlashDevelop, using ant to build, and the command-line. All give me permission errors.

This is the only output I get with no other details: "Could not generate timestamp: Permission denied: connect"

When running from ant/command-line this is the command I am using:

adt -package -tsa http://sha256timestamp.ws.symantec.com/sha256/timestamp -storetype pkcs12 -keystore <cert file name> -storepass <cert pass> -target bundle "<content folder>" <app xml> -C <folder> .

Thank you.

K

kyle_mcknight

New Participant

We were able to figure out this was due to our corporate firewall.

Kyle

A

Anonymous

Any update on that, or timestamp server is still down?

A

Anonymous

OK, https://timestamp.geotrust.com/tsa is dead now.

Here is details: https://knowledge.symantec.com/support/code-signing-support/index?page=content&id=ALERT2248

T

tonystech

New Participant

Thank you. For the time being, I’m exporting my app as a .airi file and packaging it with the ADL using:

-tsa "http://sha256timestamp.ws.symantec.com/sha256/timestamp”

It ends up time stamping it just fine. It’s a few extra steps, but it’s an acceptable work around.

Thank you!

Tony

M

MasamuneGames

Inspiring

the information I got from adobe support, the "Timestamp.geotrust.com" server is down now. Probably waiting, the problem will be fix. sorry for im not good at english

M

multiago

New Participant

I'm getting a

"The application cannot be installed due to a certificate problem"

While trying to manually sign using ADT. Any tips or tricks that might be helpful for this one?

Ps. to save time for anyone following along.

In order to manually publish using ADT you need:

1) To install Java: Java SE Development Kit 8 - Downloads

2) Add ADT as a global environment variable: Adobe AIR * Path environment variables

Now you can use the ADT command from Command Prompt

SirRookieAuthor

Inspiring

Ok it worked

adt.bat -sign -storetype pkcs12 -keystore "yourkey.p12" -tsa "http://sha256timestamp.ws.symantec.com/sha256/timestamp" "input.airi" "output.air"

Z

zwetan_uk

Inspiring

if it is only a problem of configuring a URL

there are many different timestamp servers out there
http://timestamp.comodoca.com/rfc3161

http://timestamp.globalsign.com/scripts/timstamp.dll

SirRookieAuthor

Inspiring

Hi scotty

Can you please post the adt command and which timestamp server you re using ?

ScottY-R

New Participant

https://knowledge.symantec.com/support/code-signing-support/index?page=content&id=ALERT2248

Looks like the servers have been taken down permanently, though trying to alter the timestamp authority manually using the adt command parameter seems to be entirely ignored, and still get a connection reset. Anyone got any ideas on how to work around this?

ScottY-R

New Participant

Worked around this for the adt commandline tool. Was just using the -tsa parameter in the wrong place. Looks like you just have to specify the correct timestamp servers manually now.

Z

zwetan_uk

Inspiring

see Adobe blog posts
Fixing the ‘timestamp’ error when packaging an AIR app for desktop
and

Running Adobe Flash Builder on Win and Mac with Java 7/8