Participating Frequently

Question

Adobe Animate 24 Can't create Video Media

Forum|Forum|2 years ago
October 10, 2023
3 replies
507 views

Can't EXPORT to Video Media

This topic has been closed for replies.

Participating Frequently

Since my last updates it works again. Thanks! I am not sure, if the Update of Media Encoder was important for solving the problem.

Community Expert

good to hear, and thank you for the update.

Participating Frequently

I have the same problem! Ich have a file with an animation. I had to make a little change for the client. But I can just export an swf data. When I try to export a mpg4 or .mov media I get the error-message that the Adobe Media Encoder is not the right version or the installation is dammaged. I tried to reinstall EVERYTHING. But I couldn`t fix the problem yet.

Community Expert

you can always use the previous version.

meanwhile, i can't test/confirm/search for work-arounds because v24 hasn't been rolled-out to me, yet.

Participating Frequently

I just see, that I have the problem with Animate 23! (System Mac OS Sonoma 14)

Community Expert

what do you see and what settings have you tried?