Adobe Animate Crashing On All Windows Machines

Forum|Forum|1 year ago
March 28, 2024
2 replies
674 views

Dear Adobe,

Please see this video - https://youtu.be/srmzKfzCY28

Also see this https://community.adobe.com/t5/animate-discussions/adobe-animate-2024-is-now-live/td-p/14149223/page/3

Please let me know, what i need to do to Stop Crashing my Adobe Animate on my windows machine?
It is getting crashed when i am opening the Action Pannel to write the code see video https://youtu.be/srmzKfzCY28.

Please Please Please take my concern seriously.

n. tilcheff

Legend

Maybe you should try to reset / reinstall your Windows.

I tried your setup on Windows 10 with Animate 24, Animate 23, and Animate 22 and none of them crashed when I hit F9 and opened the Actions panel in a new Canvas document.

Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation

ashishk79923532Author

Known Participant

Dear Adobe,

Please see this video - https://youtu.be/srmzKfzCY28

Also see this https://community.adobe.com/t5/animate-discussions/adobe-animate-2024-is-now-live/td-p/14149223/page/3

Please let me know, what i need to do to Stop Crashing my Adobe Animate on my windows machine?
It is getting crashed when i am opening the Action Pannel to write the code see video https://youtu.be/srmzKfzCY28.

Please Please Please take my concern seriously.

B

Ben M

Community Expert

You could try the steps from this KB article: https://helpx.adobe.com/animate/kb/animate-crashes-on-launch-startup.html . It goes through most of the basic troubleshooting. If you are still running into issues after resetting preferences, re-installing, etc. we can dive in further at that point.

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