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New Participant
February 6, 2023
Question

Adobe Animate Keeps Crashing

  • February 6, 2023
  • 1 reply
  • 514 views

when I insert audio and get to aroud frame 150-200 it just freezes my pc for a few seconds then closes the app, and also its never able to find my autosave.

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    1 reply

    Mario_CR
    Inspiring
    February 6, 2023

    Hello, what version do you have installed? You can check by going to Help > About Animate.

    New Participant
    February 7, 2023

    i am on animate 23.1

    kglad
    Brainiac
    February 7, 2023

    how do i check?

     


    if win, click:

     

    start button>settings (gear icon)>system>about (at bottom)>copy (and paste here) the device and win specs