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Foss
Participant
November 14, 2019
Answered

Animate and Cintiq pen/screen parallax

  • November 14, 2019
  • 2 replies
  • 782 views

Hello,

I find that in Animate, when drawing, the offset between pen and screen seems bigger than in other software. I have tried to calibrate a couple of times but there is still more "parallax" in Animate. Has anyone experienced this and maybe know of a solution?

I have the latest version of Animate and the tablet is a Cintiq Pro 24.

 

Ok, thanks

/Foss

This topic has been closed for replies.
Correct answer Foss

Thanks for the reply and sorry for the late response from me. I have been away for a while.

 

The problem seems to be gone. At the time, I did recalibrate a couple of times but the line was always quite a bit off. But now I calibrated again and it works much better. Maybe it was just bad calibration on my part. But then the offset should have been the same in all drawing apps I guess.

I now also replaced the nib in the pen since I realised the old one was pretty worn out. I don't see how the nib could have caused it but maybe there could be some glitch in the pen. Or in the Matrix. Well, anyway, it now works fine!

 

Thanks!

2 replies

_keyframer
Community Expert
Community Expert
November 14, 2019

The parallax is greater in Animate than it is in other programs? That's bizarre. The "depth" should be consistent across all applications. I would appear that your Cintiq driver is handling AnCC differently for some reasons. Hard to say without being there in person to troubleshoot. Silly question but you have calabrated your Cintiq correct?

Animator and content creator for Animate CC
Foss
FossAuthorCorrect answer
Participant
November 26, 2019

Thanks for the reply and sorry for the late response from me. I have been away for a while.

 

The problem seems to be gone. At the time, I did recalibrate a couple of times but the line was always quite a bit off. But now I calibrated again and it works much better. Maybe it was just bad calibration on my part. But then the offset should have been the same in all drawing apps I guess.

I now also replaced the nib in the pen since I realised the old one was pretty worn out. I don't see how the nib could have caused it but maybe there could be some glitch in the pen. Or in the Matrix. Well, anyway, it now works fine!

 

Thanks!

Community Expert
November 14, 2019

Do you have the latest cintiq driver? What os are you using?

Foss
FossAuthor
Participant
November 14, 2019

Hi,

Yes, it says the driver is up to date. I'm on Windows 10 Pro.

 

Thanks!

/Foss