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Participating Frequently
December 26, 2022
Question

Animate constantly slow and not responding

  • December 26, 2022
  • 3 replies
  • 3393 views

I honestly don't get why it is so slow. I already checked and I meet the system requirements. It can climb the ram usage to at least 71% which shoun't be that bad. I need help with improving Adobe Animate's performance. I have no idea how.

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3 replies

Community Expert
January 29, 2023

There's a dropdown on the right corner of the timeline, click it, and make sure "match FPS" is unchecked. 

Participating Frequently
January 30, 2023

I don't know if it has anything to do with the performance and speed of Animate or opening it, but I think after turning that option on, it did open a bit quicker and the program didn't freeze as bad. What does "match FPS" usually do?

kglad
Community Expert
January 30, 2023

it's supposed to cause the timeline to play (while editing) at the designated fps even if that means dropping frames to maintain that rate.

New Participant
December 29, 2022

Hi Cameron...I'm having similar issues with Animate.  It started when I imported some jpeg files into Animate.  I then noticed the playback slowed and stalled.  Anyway, I'll let you know if I find solution(s).

kglad
Community Expert
December 29, 2022

@MichaelSmo 

 

if you start a new fla, do you see any performance problem?

New Participant
December 30, 2022

I did start a new fla and I shrunk the size of the jpeg files I'm importing and so far so good!  Also re-insalled Animate and Creative Cloud.  Keeping my fingers crossed!

kglad
Community Expert
December 26, 2022

what are your computer specs?

what's your fla's file size?

if you start a new fla, do you see any performance problem?

Participating Frequently
December 29, 2022

Intel(R) Core(TM) i5-9400 CPU @ 2.90GHz
8.0 GB RAM

Intel Optane+932GBHDD

Intel(R) UHD Graphics 630

kglad
Community Expert
December 29, 2022

you just meet minium specs with that ram, https://helpx.adobe.com/animate/system-requirements.html

 

but you can try 

 

1. update your graphics drivers

2. reset your preferences by:

 

assign an animate custom keyboard shortcut if nothing custom is already defined


uninstall animate including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then reinstall animate

 

open animate and confirm your customization was reset.

 

if it was, any problems with animate?