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New Participant
December 16, 2021
Question

Animate crashes when I import an Illustrator file

  • December 16, 2021
  • 2 replies
  • 916 views

Hello, since the last update of Animate, I can no longer import an Illustrator file, the software crashes immediately. I am on a Mac, does anyone else have the same problem?

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    2 replies

    Adobe Expert
    December 16, 2021

    Try just copying it out of illustrator and paste right in to animate. 

    Mohanaraj
    Adobe Employee
    Adobe Employee
    December 16, 2021

    Hi - Are you on Animate 22.0.2 version? Does this happen with a specific AI file that you are trying to import? If yes, can you please share file for us to investigate?

     

    Thanks!

    Mohan

    New Participant
    December 16, 2021

    J'ai oublié de le préciser : oui, je suis sur la version 22.0.2 version

    Mohanaraj
    Adobe Employee
    Adobe Employee
    December 17, 2021

    Thanks for sharing the files @davidt10385307 Will investigate it further.

     

    Thanks!

    Mohan