Animate - No sound when exporting in animate

Forum|Forum|6 years ago
November 26, 2019
2 replies
7199 views

Hello,

I have a big problem, when exporting a file video, after the encoder had done his djob, while opening the new mp4 file, i have no sound at all. I'm on the trial version, is it because of that?

Correct answer Colin Holgate

That has been a problem in the past that I thought was fixed, but maybe it hasn't. You ought to be using AS3 FLA for animating to export to video, assuming you are, the problem that came up before is that if you have Stream sync audio that starts in frame 1, it can end up being silent. Try moving the start of the sound to frame 2.

Colin HolgateCorrect answer

Inspiring

That has been a problem in the past that I thought was fixed, but maybe it hasn't. You ought to be using AS3 FLA for animating to export to video, assuming you are, the problem that came up before is that if you have Stream sync audio that starts in frame 1, it can end up being silent. Try moving the start of the sound to frame 2.

G

Gill22774466t8ja

Participating Frequently

if you have Stream sync audio that starts in frame 1, it can end up being silent.

Oddly enough; I'm experiencing this now in 2025... you'd think Adobe would have patched it by now.

G

glenn_acawa

Known Participant

Oh by 2025 I mean the year not an Adobe Animate 2025 version

Adobe will probably kill Animate like they did with all the other Macromedia software. Very sad because it is brilliant software.

Preran

Community Manager

Nope, definitely not because of that. The trial version comes with all features of the purchased version. The issue is specific to your computer. Can you try reproducing this issue with another sound file in your project?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded