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Audio is slowed down after publishing

Community Beginner ,
Jan 18, 2023 Jan 18, 2023

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It was sounding fine, then all of a sudden it now sounds like it was slowed down. I didnt do anything different. I restarted, replaced the audio file, but the same issue happens.

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Community Expert ,
Jan 18, 2023 Jan 18, 2023

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Use 16-bit audio, and not 24 or 32-bit. Also, using 44.1 kHz .wav audio file. They tend to work best on animate. 

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Community Beginner ,
Jan 18, 2023 Jan 18, 2023

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thanks, will try that

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Community Beginner ,
Jan 18, 2023 Jan 18, 2023

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I checked my previous settings in Media Encoder and that's what I used. When i preview the sound inside Animate it sounds perfect, after I export to HTML5 it sounds slowed down. But it worked fine yesterday. Works fine when exported to Video.

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Community Expert ,
Jan 18, 2023 Jan 18, 2023

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if your sound is attached to a timeline, assign its sync property (in the properties panel) to "stream", not "event".

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Community Beginner ,
Jan 18, 2023 Jan 18, 2023

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It is set to "Stream"

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Community Beginner ,
Jan 18, 2023 Jan 18, 2023

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Community Expert ,
Jan 18, 2023 Jan 18, 2023

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that screenshot looks like you're trying to lip sync and doing it incorrectly.  are you trying to lip sync?

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Community Beginner ,
Jan 18, 2023 Jan 18, 2023

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The lip sync works fine. It's only this one wav file that is not working when exporting. The other wav files are fine.

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Community Beginner ,
Jan 18, 2023 Jan 18, 2023

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The wav files  are all coming from the same master file. I'm just splitting them apart

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Community Beginner ,
Jan 18, 2023 Jan 18, 2023

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Third times a charm. I exported it again. But I noticed that there was an extra key frame that also had the audio file. I deleted that and now it works fine. Thanks for helping

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Community Expert ,
Jan 19, 2023 Jan 19, 2023

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excellent.  glad you solved the problem.

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