Audio not playing in timeline or library

[LegendSleeps]

I have this odd and annoying bug where my sound files won't play in the timeline. I'm running on ActionScript 3.0 and Windows 11. It seems to work when exported in the swf, but playing the audio in the timeline and library seems to do nothing (Sidenote, but my symbols won't play when I hit the play button in the library too. Don't know if these two issues are linked or not). My audio is set on stream as well, so scrubbing through it isn't working.

Not sure if my computer is the issue or the product itself, but I've been having this issue for a few days so any help is appreciated.

[LegendSleeps]

Probably should note that I've checked my sound mixer to make sure Animate wasn't muted, I checked to see if I didn't accidentally mute sound in the control tab, I've tested the audio in the library by right clicking it and selecting properties and it worked (even though the little play button on the top right of the library won't work). Everything seems to be running just fine, so I'm really not sure what's wrong.

[kglad]

open the sound in audition and save as an either 8- or 16-bit sound at sample rates of 11, 22, or 44 kHz.  import into a new fla timeline, set to stream and test scrubbing.

[LegendSleeps]

Didn't seem to work, let alone it wouldn't let me import it into the library.

[kglad]

it's almost certainly a problem on your computer and not a problem with your sound file, if you used audition.  if you want me to confirm that, upload your sound file to a file server and post a link here.

[LegendSleeps]

https://www.mediafire.com/file/porzhgwqx7ult0s/Shoes_Squeaking_on_Floor_-_Sound_Effect_for_editing.w...

You can use this test audio file if it helps. This one won't also work

[kglad]

works for me without changing anything

[LegendSleeps]

That's so strange, is there any reason mine is acting up like this? Are there any settings I need to fix on Animate or even my computer? I've uninstalled the program and deleting everything (including the files) multiple times. What is wrong?

[kglad]

there must be a reason but i don't know what it is.

i just went through the same thing with another user. they were using ventura.  

what's your os?

[LegendSleeps]

I'm running on Windows 11, 64-bit

I've never had this issue before so I wonder why it's happening now.

[kglad]

start animate with compatibility mide, win 10 and see if you can import.

[Mario_CR]

Running Windows 11 v. 22H2 here and no problems either.

[kglad]

@Mario_CR 

i had both users reset their animate preferences and they still could not import sound files that imported for me without problem.

there might be some os setting (eg, file permissions) causing the issue but that seems highly unlikely with windows.  with ventura it seemed plausible. 

[LegendSleeps · Accepted solution]

Really didn't want to resort to this but I ended up resetting my computer and now it seems to work.

I guess there was something in my settings that wasn't making it work, but it's fixed now I suppose.

[kglad]

how/what did you reset?

[LegendSleeps]

I just went on systems recovery and clicked on reset PC. Whatever the reason was for it not working, it seemed like there was an issue with some settings, so I think you were right on that account.

[kglad]

i'm not sure what was reset, but glad it helped you.

[LegendSleeps]

My apologies for not being clear, I meant I did a factory reset on my computer and it seems to be working now.

[kglad]

ahhh, sorry it took such a drastic step, but glad you solved the problem.