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timaging
timaging
Inspiring
February 1, 2022
Answered

Audio not playing in Timeline

  • February 1, 2022
  • 4 replies
  • 5625 views

I have imported an audio file to my project. i tried both wav and mp3. I can hear it in the test but it does not play in the timeline. I have it set to stream, tried other settings there and it's still not playing.

 

This is the very latest update as of Jan 31. I do this all the time and for some reason today it's giving me trouble.

 

Anyone else seeing this issue?

 

Thanks

Dave

 

      This topic has been closed for replies.
      Correct answer Mohanaraj

      Hi Dave - There is an issue with an authortime audio playback on Mac in Animate version 22.0.3. we are investigating it. You may consider using version 22.0.2 till this issue is resolved. 

      https://helpx.adobe.com/download-install/using/install-previous-version.html

       

      I'll update here as soon as the issue is resolved.

       

      Thanks!

      Mohan

      4 replies

      Mohanaraj
      Adobe Employee
      Mohanaraj
      Adobe Employee
      February 17, 2022

      @timaging Just wanted to let you know that the issue of audio not playing in Timeline and Library on Mac is fixed in Animate v22.0.4 update released today. Please update your copy of Animate to the latest using Creative Cloud desktop app.

       

      Thanks!

      Mohan

      P
      pederv13227570
      Participating Frequently
      March 21, 2023

      The issue is back! 😄 

      I
      Isaiah332391270c2r
      New Participant
      October 29, 2023

      Ok, I'll try to find the problem.


      Hi. I have the same issue as him and done everything like you said. It doesn't work when playing the sound on timeline but if i click 'test movie' it plays. I currently have adobe animates 2024 24.0 and i have windows 11

      and i dont see a "advanced sound options" is there anything i can do to fix this? This bug made be stop using adobe animates for a bit. 😞

      Mohanaraj
      Adobe Employee
      MohanarajCorrect answer
      Adobe Employee
      February 2, 2022

      Hi Dave - There is an issue with an authortime audio playback on Mac in Animate version 22.0.3. we are investigating it. You may consider using version 22.0.2 till this issue is resolved. 

      https://helpx.adobe.com/download-install/using/install-previous-version.html

       

      I'll update here as soon as the issue is resolved.

       

      Thanks!

      Mohan

        _keyframer
        _keyframer
        Community Expert
        February 2, 2022

        I can confirm sound is now broken after the most recent update 😞
        I jusyt updated and all of my current files with sound that have worked for weeks now won't play the sound at all. This is bad but hoping for a fix asap as my projects have come to a halt 😞

        Animator and content creator for Animate CC
        kglad
        kglad
        Community Expert
        February 1, 2022

        open the sound(s) in audition and resave with 16bit 44khz.  reimport and rety.

        timaging
        timagingAuthor
        Inspiring
        February 1, 2022

        Hi @kglad that did not work

         

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