Skip to main content
W
wesleywalker
New Participant
April 24, 2019
Answered

Audio won't play in Animate

  • April 24, 2019
  • 3 replies
  • 5363 views

I'm trying to import some audio into an Animate project on my MacBook Pro, but when it gets added to the project, it is represented by a flat line, and when I press play, there's only silence. I've imported it as a PCM wave file, an AIFF file, and an mp3 file, and none of them work. What should I do?

    This topic has been closed for replies.
    Correct answer n. tilcheff

    Hi mate,

    Before you feed an audio file to Animate, make sure it is 16-bit, 44kHz PCM.

    Then it will work.

    CBR MP3s work too.

    3 replies

    R
    Rubiana Choong
    Participating Frequently
    November 19, 2021

    hi. i have done all the above steps, which is put the sound in the library, add a new layer, put sound in new layer, allow it to fade to right and also stream it. but it still cant play my sound. 

     

    this is my problem
    i place my sound in a graphic symbol.. and when i press enter > it has sound.. only no sound when i export movie or publish movie/window exe. can someone please help me with this?

    thanks.

    * but if i place the sound on the main timeline.... it works fine.

    n. tilcheff
    n. tilcheff
    Brainiac
    November 19, 2021

    Sounds inside Graphic Symbols are for preview purposes only.

    All sounds for video export have to be on the Main Timeline.

     

    Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation
      R
      Rubiana Choong
      Participating Frequently
      November 19, 2021

      thanks.... so even in movie clip also cant play?

      n. tilcheff
      n. tilcheffCorrect answer
      Brainiac
      April 24, 2019

      Hi mate,

      Before you feed an audio file to Animate, make sure it is 16-bit, 44kHz PCM.

      Then it will work.

      CBR MP3s work too.

      Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation
      W
      wesleywalkerAuthor
      New Participant
      April 25, 2019

      Apparently it's a 32-bit 44.1kHz PCMwav file. How do I change that?

      n. tilcheff
      n. tilcheff
      Brainiac
      April 25, 2019

      In an audio application such as Audacity, Audition or other audio converter.

      Go from 32-bit to 16-bit; 44.1kHz is what you need.

      Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation
      M
      mark@headTrix
      Community Expert
      April 24, 2019

      if its a flat line, it seems that the clip has no audio. Have you been able to play it elsewhere? Have you added audio in Animate before?

      Thanks,

      mark

      headTrix, Inc. | Adobe Certified Training & Consulting
      W
      wesleywalkerAuthor
      New Participant
      April 24, 2019

      It's an audio clip that I worked on in Adobe Audition, and it works perfectly there.

      M
      mark@headTrix
      Community Expert
      April 24, 2019

      ok. after you import it into the timeline, try moving the playhead down the timeline, lets say to frame 50 (you made need to add more frames to hear the full sound) and on frame 50 or so, press F5 or right-click> Insert Frame

      Now your sound should play when you press enter or if you test your movie (Command>Return)

      Hope that helps. If not, please send me the audio file.

      thanks,
      Mark

      headTrix, Inc. | Adobe Certified Training & Consulting
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices