Participant

Question

[Bug] Playing stream audio from the editor almost always starts from beginning.

Forum|Forum|12 years ago
July 10, 2013
21 replies
18019 views

Whenever I am creating a movie clip with an audio layer set to "stream" I usually click certain points of the movie and hit enter to see and hear it. In Flash CC however, it seems about 95% of the time no matter what frame I am on when I hit enter the audio starts from the beginning and is not in sync. There have been a few cases in which the audio started at right frame but I haven't yet been able to isolate the process. Audio works great in the exported SWF, this issue is just just with the editor.

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stewie201

Participant

Look at that, Flash CC 2014 is released and the audio issue is...wait for it...still here. Nice work Adobe. Way to take the comments and concerns of your customers and poop on them. Bravo.

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Veggies

Participating Frequently

I'm as frustrated by this bug as you are, but I'm not going to make a fool out of myself by making some snarky sarcastic remark that doesn't help anything. Do you understand how bug fixing works? The reply literally right above yours explains why the bug isn't fixed yet. I fail to see how an honest response from Adobe is equivalent to them "pooping" on us. They can't consistently reproduce the bug. When you can't do that, it's incredibly difficult to identify the problem, especially in a program as large as Flash. So, unless you can provide consistent repro steps, save your negative attitude for your blog or twitter account. Nobody cares about what you say here if it isn't toward the good.

Mohanaraj

Adobe Employee

Hi All,

While we agree that this a top most concern, unfortunately we do not have a consistent repro steps yet for this issue and that causes delay in our investigation. If you have a consistent repro steps and would like to spend some time with us, please let us know. We would be more than happy to hear from you.

Thanks!

Mohan

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C_C_user

Participant

Hello Mohan,

What are repro steps? Do you just need to know exactly what I did in order to experience this issue? Do you need example files?

I have not posted on this thread yet, but I am having the same issue as everyone here. I have to use Flash CS6 right now because I am mainly working on long animations that need to be timed with a narration. It is very frustrating to do in CC, because the narration is so long, so I have to listen to the whole thing over again if I want to test out just a little section.

Please let me know what you would need from us in order to fix this bug.

Thank you,

[PII removed by moderator]

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Veggies

Participating Frequently

Repro steps are step by step instructions to consistently reproduce the problem. This particular case shouldn't require an example file, but that may help.

The roadblock to fixing this is that they can't consistently reproduce this problem. If you can get it to happen at the same time every time, please post how.

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SKYMOON

Participant

Hello,

Have the exact same problem, with flash cc... How is it possible to release such an expensive "professional" tool with that sort of a bug ?!

It works normally in the older flash version (even cs6).

Could you please clearly inform your customers about that feature : flash cc is not designed for animation, and it's impossible to manage sound correctly within the interface.

To resume : sound set as "event" doesn't even play at all. Sounds set as "stream" always start at the beginning, whatever frame the cursor is...

what a shame...

Please could you inform us about a solution ?

Thank you

Crowne Prince

Participant

This bug still hasn't been fixed. I don't recommend Flash for any animator; the issue makes syncing to music and vocals extremely frustrating. This bug has been around for months without solution.

Running as administrator does not solve the problem.
You will have the audio bug even if you do not have a Beats Audio Soundcard.
The longer and more complicated your project, the more frequently the bug happens. When it first begins (around 15-30 seconds worth of frames and about 7 layers) you can make the audio stream as it should by clicking your audio track, setting it to "stop," saving your project, and setting the audio to "stream" again.
However, when you have about 60 seconds on your timeline, the bug happens a lot more, and you have to actually close the project to get the sound to work again if you do not have the patience to wait for it to fix itself. The wait ranges from 30 seconds to several minutes to never fixed until you close. It's highly unpredicatable. Sometimes it is not enough to close the project, in which case you must quit Flash and start it up again.
It happens with both mp3 and wav sounds.
After a month of this bug, I still can't pinpoint what causes it. It's completely random.
This post suggests it has something to do with scrubbing the timeline. I haven't been able to replicate the bug by doing this. It happens whether or not you use the slider or just click on frames to navigate.

My system specs:

Windows 7 Home Premium (Service Pack 1)

64-bit operating system

Processor: Intel i5-4670K CPU @3.40 GHz

RAM: 8 GB

NVIDIA GeForce GTX 660 Graphics Card

Audio is also NVIDIA High Definition Audio

The bug happens even if I plug in headphones to a regular audio port not on the graphics card.

Other audio types I have are the Intel Display Audio and Realtek High Definition Audio. I've tried messing with audio settings to no avail.

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bulbous_walrus

Participating Frequently

For what it's worth, Flash CS6 does not have this problem. It has a different irritating problem that adobe can't be bothered fixing where the hotkeys stop working when you perform certain actions, but its not nearly as fatal as Flash CC's issues.

TMeriles

Participant

It is November 5th and the problem wasn't fixed. It is frustrating not being able to use CC because of this serious issue. Adobe, please fix it!

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fluk.it

Participant

I think this is a serious bug. Stop.

Adobe have to solve this!

Flash is not a freeware tool and flash animation is the core of my business.

No excuses!

sinious

Legend

Feel free to post to wishform on the bug:

https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Preran

Community Manager

Hi all,

We have already logged a bug for this issue and are planning for a fix in the next update.

Thanks,

Preran

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stowbee01

Participating Frequently

I'm getting exactly the same. Was fine in Flash CS6, but after getting Flash CC 64Bit, I can now no longer play the streamed audio at the right point in the editor. It's making animation/audio sync impossible. Luckily, I found that with Adobe Cloud, you can still download Flash CS6 as well as CC, so I just use CS6 for animation work now - not ideal, but at least I can get on with work. Adobe need to fix this in CC though!

sinious

Legend

Someone this is important to should file a wishlist reportt. You can include this thread from several users about the same issue for plenty of evidence of the bug.

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bulbous_walrus

Participating Frequently

Hi. Same issue here. Windows 7 64 bit, "Realtek High Definition Audio Driver".

It's making animating to audio very difficult.

Also, why can Flash CC not export audio? I time my audio stems in Flash and then export as a .wav for use in a separate editor. So, the lack of this feature makes Flash CC useless to me, I'm really sorry.

sinious

Legend

Audio is mostly overlooked because Realtek has made onboard so compelling. Back in the day nobody would be caught dead using crispy crackly onboard audio, everyone had a Sound Blaster. I'd consider a couple things first.

Reaktek, as good as it may sound, is a CPU-sharing chipset that unfortunately steals a smidge of power from you to operate. Most of it goes unnoticed until you really care about audio fidelity and performance, such as a studio. Flash, being a multimedia engine, still has to perform code, the display list AND audio at the same time. This is CPU intensive. It's no wonder Realtek is falling a bit behind and it would really be nice to know if this problem stems simply from underpowered systems running onboard audio.

If you're experiencing trouble and use a computer under at least 2GHz intel quad (any i-series) or 3GHz intel dual (again any i-series), speak up. AMD under a hex core with this product may also be in trouble.

Second, Beats Audio is a software product that tunes your hardware. Just Dr. Dre's shot at an EQ. It's no wonder disabling it helps. It intercepts your audio stream and tries to EQ it, which requires system resources. If you have Beats Audio enabled and even have a sound card that offloads audio processing I would still recommend you disable Beats Audio while developing. It's not realistic to expect the same sound on a clients computer anyhow.

The bottom line is Flash CC is the latest. If you load CS5.5, CS6, etc products on your machine and you notice they're starting to lag you a bit such as Photoshop then it's simply time to update hardware to match the updated software. Otherwise, use the generation of software designed for your hardware.