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millhousez
millhousez
Participant
October 19, 2018
Answered

Can't paste from IL to AN (cc2019)

  • October 19, 2018
  • 1 reply
  • 1404 views

Illustrator cc 2019 won't copy/paste images into Animate cc 2019. Text is also copied all wrong. I tried normal paste, paste special, paste in center, paste place, drag-n-drop, literary anything, it just won't work. I also tried with multiple files, different sizes, extensions and nothing seems to work. Funny thing is, if I open older version of AN i can't copy and paste from newer version of IL. So yeah, adobe cc 2019 is basically not usable.

In video bellow, you can see that copy/paste on images is not working, text is in this case fine, and vector graphics works okay. The problem are in rastered images.

AI - AN Copy and paste not working on images - YouTube

Is there any reasonable explanation, am I doing something wrong?

Thanks

This topic has been closed for replies.
Correct answer JoãoCésar17023019

Hi.

I'm sorry about this inconvenience.

I tried here and I was able to copy and paste bitmaps, texts, and shapes.

After this 2019 update, one or more users here reported that after uninstalling and installing Animate CC 2019 again the problems disappeared.

Is it possible for you to do this?

Please let us know.

Regards,

JC

1 reply

JoãoCésar17023019
Community Expert
JoãoCésar17023019Community ExpertCorrect answer
Community Expert
October 19, 2018

Hi.

I'm sorry about this inconvenience.

I tried here and I was able to copy and paste bitmaps, texts, and shapes.

After this 2019 update, one or more users here reported that after uninstalling and installing Animate CC 2019 again the problems disappeared.

Is it possible for you to do this?

Please let us know.

Regards,

JC

D
denisr704218734737017
Inspiring
December 14, 2018

As far as I'm concerned, removing preferences or re-installing Illustrator (23.0.1 - 64 bits) didn't fix the issue. I restarted Animate, Illustrator, and Windows, but still the same.

However, I can see that the trouble is only with linked image files, not with embedded images.

So now, I need to embed files before copy-pasting them (which wasn't necessary with previous versions of Illustrator).

Hope Adobe can provide a patch.

JoãoCésar17023019
Community Expert
JoãoCésar17023019Community Expert
Community Expert
December 14, 2018

Hi.

This issue has been fixed in the 19.1 version released this week.

Please update your version and tell us if it worked.

Regards,

JC

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