Cannot export mp4 from Animate with custom aspect ratio

[frankc20445643]

I am trying to export an animation (to video) from Adobe Animate that is 1080x1920 for use in Instagram stories...

But when I export this animation to video - the mp4 I get back has black bars on the sides...

I don't want the black bars on the sides. I just want the 1080x1920.

Any help would be apprciated!

[Mario_CR]

The black bars might just be from the video player. What are the dimensions of the file in Finder? Does it say the video is 1080×1920 or does it show another value entirely? Have you try uploading it to IG to see how it looks? Let us know.

[frankc20445643]

Thanks for the feedback. Just checked and the dimensions are 1920x1080 - the oppposite of what I'm looking for.

[Mario_CR · Accepted solution]

Try exporting it again with this preset: H.264 / Match Source (High Bitrate)

[frankc20445643]

This worked! Thank you!!!!

[Mario_CR]

You're welcome.