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1

ERROR initializing java runtime environment. you may need to reinstall flash

Community Beginner ,
Aug 15, 2019 Aug 15, 2019

Hi ,

I'm triying to to export my animation as a movie but I keep getting this error " error initializing java runtime environment. you may need to reinstall flash"

Test scene also give this error message . ( I'm on animate cc 2019 by the way)

This happen only when I use the camera tool with the plateform type "Action Script 3.0" .

After spending hours and hours on the net trying to find how to fix this issue here's what I tried :

I already tried to reinstall animate cc

I already tried to change the value of the jvm . ini file

I already tried to delete jvm . ini

I also tried to repair all my Microsoft Visual C++ packages

I check my anti-virus nothing

I tried to reinstall old version of java , then the most recent one

I updated flash player

I tried all those things and nothing works

(sorry if there are grammatical mistakes English is not my native language)

Any expert here to help me ?

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correct answers 1 Correct answer

Community Expert , Aug 15, 2019 Aug 15, 2019

if you're certain you succesfully reset your preferences and you removed all java runtimes and then replaced with the latest 64bit java:

uninstall everything cc including preferences, https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

restart your computer (don't skip thi

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New Here ,
Oct 23, 2022 Oct 23, 2022

hey, bro thank you for all of your help, and I really appreciate that thank u so much at least there is someone I can talk to him about my prob, I am so sorry if I disturbed you or something I am really sorry but thank you for everything u told me. ðŸ˜„ ðŸ™‚

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Community Expert ,
Oct 23, 2022 Oct 23, 2022

you're welcome.

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New Here ,
Oct 23, 2022 Oct 23, 2022

Bro, I swear I HAVE SOLVED my Prob with voice too it's worked ooooooooooommmmmmg i solved everything nooooow I can't believe that before I said I'm not gonna do anything cuz I asked everyone to tell me just give up that will not work but I did it the voice it's amazing now, I just wanna say something to anyone if u really want to do something don't give up do all u have ad u gonna found what u want.

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Community Expert ,
Oct 23, 2022 Oct 23, 2022
LATEST

good to hear, and congrats.

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