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K
kyles46853565
New Participant
May 5, 2020
Question

Export Gif window is glitched

  • May 5, 2020
  • 2 replies
  • 1124 views

Missing a lot of info in the Export GIF window and it looks very glitched. Not sure if this is a problem with Animate or my laptop but any help would be greatly appreciated.

This topic has been closed for replies.

2 replies

L
Leith Walton
New Participant
June 25, 2020

I have this same problem too! Ill try to adjust the screen rez but its strange as out of all the Adobe suite this is the only problem im having...

N
Nick Gioia
Community Expert
June 25, 2020

Windows or mac? I have seen this issue before. Usually and uninstall and reinstall works, also make sure you have the latest version 20.0.5 and finally check your screen resolutions. 

G
grinemo
Known Participant
August 29, 2020

Deleting and reinstalling did not solve this problem. Does Adobe have no intention of solving it?

_keyframer
_keyframer
Community Expert
May 5, 2020

Hmmmm yeah something weird here. Try changing your screen resolution just to test that's the problem? What happens with other windows in Animate CC? Like Export > Video? Or the start screen? Does this happen in say, Photoshop?

Animator and content creator for Animate CC
K
kyles46853565Author
New Participant
May 5, 2020

Problem appears to only happen when im exporting a GIF in Animate, never had a problem with any other Adobe program

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