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New Participant
December 4, 2022
Question

Flash CS4 Fatal Error

  • December 4, 2022
  • 1 reply
  • 776 views

When I try to open Flash CS4 it gives me some of these errors and opens up with no tool bars at all. I've tried uninstalling and reinstalling without any luck.

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1 reply

kglad
Community Expert
December 4, 2022

you need to reset your preferences:

 

at the bottom of the page here https://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html#:~:text=Windows%3A%20C%3A%2FProgram%20Files,%2FApplications%2FAdobe%20Flash%20CS4%2F you'll see where those are located so you can delete.

 

New Participant
December 4, 2022

Okay I'm in the path below. Which files do I delete?

  • C:/Users/<user name>/AppData/Local/Adobe/Flash CS4/
kglad
Community Expert
December 4, 2022

Windows 10


for win 10 (not on that page):

 

remove

C:\Users\<username>\AppData\Local\Adobe\Flash CS4\ and

C\Users\<username>\AppData\Roaming\Adobe\Flash\CS4\