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Yehonatan5EAF
Known Participant
March 21, 2022
Question

Getting the "net::ERR_NAME_NOT_RESOLVED" error

  • March 21, 2022
  • 11 replies
  • 14367 views

Hi

I'm trying to write a program in javascipt, but every time I'm trying to test my program, I get the error:

 

Failed to load resource: net::ERR_NAME_NOT_RESOLVED
Uncaught TypeError: cjs.MovieClip is not a constructor
Uncaught TypeError: AdobeAn.getComposition is not a function

I tried to make a blank program with no code, but I still get this error.

 

I already tried to reinstall Animate and Adobe Cloud, and also restarting my PC, but nothing works.

 

Thanks for anyone who is willing to help.

      This topic has been closed for replies.

      11 replies

      JoãoCésar17023019
      JoãoCésar17023019
      Community Expert
      March 22, 2022

      Another update:

       

      https://twitter.com/CreateJS/status/1506311009736167424

       

      "It looks like the DNS issues have been resolved globally. I’ve also reached out to @mediatemplehelp to get info on what happened & for reassurance it won’t happen again. Sorry again for the disruption."

       

      Hopefully this is fixed now.

        N
        ninow20880204
        New Participant
        March 22, 2022

        Hopefully...

        D
        devPT
        New Participant
        April 22, 2022

        Down again!!! 

        JoãoCésar17023019
        JoãoCésar17023019
        Community Expert
        March 22, 2022

        UPDATE:

         

        https://twitter.com/CreateJS/status/1506281565948628993

         

         

        "Minor update: Our other domains hosted with Media Temple (ex. http://RegExr.com), have been coming back online over the past 30 minutes, so I’m hopeful http://CreateJS.com will follow shortly."

          B
          blix96
          Participating Frequently
          March 22, 2022

          Createjs is down again now, does it work for anyone else? 

            S
            Svimp
            New Participant
            March 22, 2022

            Is down for me again also... Thanks.

            JoãoCésar17023019
            JoãoCésar17023019
            Community Expert
            March 22, 2022

            I can access it but it seems to be a bit slow.

             

            I think this time we can keep an eye on their official account on Twitter.

            https://twitter.com/CreateJS

             

            I'll update here as soon as I find out something.

              JoãoCésar17023019
              JoãoCésar17023019
              Community Expert
              March 21, 2022

              The CreateJS team tweeted the explanation.

               

              https://twitter.com/CreateJS/status/1505921948483678211

               

               

              "The CreateJS site and CDN are down due to a major ongoing @mediatemple DNS issue. Hopefully this will be resolved soon."

               

              Regards,

              JC

              D
              devPT
              New Participant
              March 21, 2022

              It would be important for us to know what happened. We realize that we are creating content with a framework with a very small community and with little or no investment!

                N
                ninow20880204
                New Participant
                March 21, 2022

                Works again for me

                  JoãoCésar17023019
                  JoãoCésar17023019
                  Community Expert
                  March 21, 2022

                  It's working for me too.

                    JoãoCésar17023019
                    JoãoCésar17023019
                    Community Expert
                    March 21, 2022

                    Hi again.

                     

                    Just letting you know that the Animate team is aware of the issue and that it is looking into it.

                     

                    Regards,

                    JC

                      JoãoCésar17023019
                      JoãoCésar17023019
                      Community Expert
                      March 21, 2022

                      Now I'm also not able to access https://createjs.com/, https://code.createjs.com/, and https://code.createjs.com/1.0.0/createjs.min.js...

                        JoãoCésar17023019
                        JoãoCésar17023019
                        Community Expert
                        March 21, 2022

                        Hi, everybody.

                         

                        I run a test here and it works.

                         

                        Maybe you're facing some kind of instability.

                         

                        Can you confirm if this is working now?

                         

                        In the meantime, as already suggested here, go to File > Publish Settings > PUBLISH > JavaScript/HTML > HTML/JS and uncheck Hosted Libraries so that Animate will use a local copy of CreateJS.

                         

                        Please let us know.

                         

                        Regards,

                        JC

                          Y
                          Yehonatan5EAFAuthor
                          Known Participant
                          March 21, 2022

                          As long as "code.createjs.com" is in a DOWN state, then I don't think it can work. As can be seen here

                          https://candum.com/code.createjs.com.

                          JoãoCésar17023019
                          JoãoCésar17023019
                          Community Expert
                          March 21, 2022

                          Yes I cleared my cache but it does not help. Just to be sure, if you go to this link https://candum.com/code.createjs.com. What does it say about the status of createjs?


                          @Yehonatan5EAF It says it's down.

                           

                           

                          But it's odd as I can normally access the website.

                          N
                          Neil236783151y7s
                          New Participant
                          March 21, 2022

                          I have the same problem here. Been trying to get my previews work but im getting an error on this https://code.createjs.com/1.0.0/create.min.jsa. This just happened suddenly. All my working previews before are getting the same error now. Can someone assist please.

                           

                            A
                            alfredo236781913495
                            New Participant
                            March 21, 2022

                            I have the same problem as you!

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