Google Fonts not loading in the 'Add Web Fonts' UI in Animate CC
Here's the issue. I'm hoping someone else has experienced this and knows how to fix it:
- I'm using the latest version of Animate on Windows 10
- I create an HTML Canvas document with a dynamic text field.
- I click the globe icon next to the Font Family name to Add Web Fonts and select Google Fonts
- The interface opens, but, depending on the sort type that I choose, either a small subset of the fonts are listed or none at all.
When I choose Sort by Alphabet, for instance, only the fonts starting with the letter 'A' all the way to 'Bevan' are listed. No more:
Other sort types result in 0 fonts displayed. Sometimes I'll see a few fonts displayed, but usually only around 20 or so.
I've had a live support session that resulted in no solution. I noticed they cleared some files (the 'gfonts' folder under the AppData folder). There's a cache folder there that lists 236 fonts (more than what is displayed in the interface, but still way less than the full Google Fonts list). If I delete the whole gfonts folder and restart Animate, it reappears with the same number of fonts (and same behavior) each time.
It's driving me nuts. Any suggestions would be appreciated.
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