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tinae85961239
New Participant
March 22, 2022
Question

Html5 banners not showing

  • March 22, 2022
  • 1 reply
  • 353 views

Hi, 

I have a html5 banner file that worked a coulple of days ago. This file and all other files i have made is now showing up blank in crome, safari, through the test movie in Animate and in Dreamwevers preview if i open the html file. I have tried the file localy on me mac, on my work server and on other macs, but all with the same problem. What could be the problem? never experienced this before. 

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1 reply

Participating Frequently
March 22, 2022

It's because the createjs server is currently down. There are some ways totemporarily work around it in this thread: https://community.adobe.com/t5/animate-discussions/getting-the-quot-net-err-name-not-resolved-quot-error/td-p/12825838