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Question

HTML5 files only play in Microsoft Edge

Forum|Forum|5 years ago
January 29, 2020
3 replies
3004 views

I am converting (too many!) Flash files to AnimateCC. I am using Animate 2020 on a Windows 10 machine. I can convert (or write from scratch) and publish .html and .js files no problem (well maybe that's a simplification!). The file plays seamlessly in Canvas (CTRL-ENTER in Animate) and when I open the html file in Microsoft Edge. However, when I open the HTML file in any other browser (including Canvas) by double clicking it, I see everything (images, text etc) but the buttons (to drag-and-drop or go to the next scene) do not work; the pointer does not change as I move over the buttons which suggests the browser doesn't see them as buttons. I have the same problem when I copy the folder (and files) onto the school's BlackBoard server, and my Mac students say that they have the same problem.

Clearly I need to solve this problem because I have students with different platforms and prefered browsers.

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Асель22343597adec

New Participant

have you solved this problem? if yes, you can share? I also have this problem ((

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phils40422687

Participating Frequently

It seems that Microsoft updated Edge some time ago and since then the local animate/HTML_Canvas files often do not play - so I have lost that! Some of my animations run in other browsers (like Chrome) on my laptop while others do not. I have not worked it out because I use a completely different method. I can use BlackBoard, but my IT department are reluctant to give me extra hard drive space (read $!), so I simply run everything off my server which has unlimited space. My animations and simulations are used for teaching, so I have tranferred all of my files (including on-animate HTML files, images and mp4 for recorded lectures) to my server and use BlackBoard to link. It works, so I just use this rather than play around trying to solve questions that are way beyond my capabilites.

C

ClayUUID

Brainiac

Do any error messages appear in the browser's dev console when running from Blackboard?

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philpaAuthor

Known Participant

No error messages, just the image with no interactive capabilities. It could be seen as a .jpg because there are no buttons.

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ClayUUID

Brainiac

My company regularly hosts HTML5 Canvas documents on a vanilla Blackboard account, and they work fine in IE11/Edge/Chrome/Firefox/Safari. No idea what you're doing to break it.

Joseph Labrecque

Adobe Expert

This likely has to do with security restrictions in the browsers. If you upload the HTML and all associated files to a web server (not sure if BB would work correctly) - does it run fine? Animate spins up its own little server when doing a test movie.

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philpaAuthor

Known Participant

Most of my students use Chrome so I use this as my default. It work perfectly when I test it from Animate and also when I double click the html file on my hard drive. However, when I open the html file on the BB server I get the image but no buttons to click or to click-and-drag.

Joseph Labrecque

Adobe Expert

Blackboard might be serving the files in a way that causes security blocking. Have a look in the browswer console for errors of that nature and see whether any exist.

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