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Participating Frequently
November 8, 2019
Question

I can't import or paste ai files in animate 2020

  • November 8, 2019
  • 1 reply
  • 720 views

Hello, 

I have updated Animate and Illustrator to the last version 2020.

Now, when I want to paste or import a ai file into the stage on Animate, it don't work and I have an unexpected error. 

can you help me ?

I'm on Mac os Catalina. 

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1 reply

kglad
Community Expert
Community Expert
November 9, 2019

what's the error?

SKWAKAuthor
Participating Frequently
November 9, 2019

Hello,

I can paste the error i have ( sorry it's in french )

 

here is the translation : 

- the import has stopped because an unknown error has occurred

-you can not import the file because the file type is not recognized

 

I have tried with different ai files, ( import and copy/paste from illustrator 2020)

 

 

 

 

kglad
Community Expert
Community Expert
November 9, 2019

can you show a screenshot of the import window that opens after you click (in animate) file>import>import to stage after you navigate to your ai file and highlight (but not open) it