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Mouse wheel Zoom not working?

Community Beginner ,
Mar 20, 2023 Mar 20, 2023

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Been using Animate for 3 years now and always used Ctrl + Mouse Wheel to zoom in or out. Now it's not working. How do I get this feature back?

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Community Expert ,
Mar 20, 2023 Mar 20, 2023

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reset your animate preferences.

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Community Beginner ,
Mar 21, 2023 Mar 21, 2023

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Do you have any more specifics? I'm not super computer savvy so it's hard to follow your advice

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Community Expert ,
Mar 21, 2023 Mar 21, 2023

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Community Beginner ,
Mar 21, 2023 Mar 21, 2023

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I uninstalled animate and restarted my computer. then reinstalled and the zoom is still not working with Ctrl + Mouse wheel like it was before 

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Community Expert ,
Mar 21, 2023 Mar 21, 2023

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did you opt to uninstall your preferences?

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Community Beginner ,
Mar 21, 2023 Mar 21, 2023

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yes

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Community Expert ,
Mar 21, 2023 Mar 21, 2023

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update your mouse drivers.

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