my cursor is invisible on the canvas (Animate)

[joseph36191789fniw]

So like 2 days ago ,i delete a adobe program and after that when i was working in a project on adobe animate ,i tried to draw but i saw that my cursor doesnt appear on the canvas ,so i have to guess where the cursor and thats really annoying ,apparently this happends only with adobe cursor icons like the rotate icon cursor , but this doesnt happend with my default windows icon so idk what should i do . can someone help me?

[kglad]

what program did you delete?  and did you really delete it, and not properly uninstall it?

[joseph36191789fniw]

to be honest i dont remember i think it was a adobe program to export videos from animate ,and yup i uninstall completely from my pc

[kglad]

uninstall animate (including preferences)

restart your computer and then reinstall animate.

[joseph36191789fniw]

Ok ill try

[kglad]

the preferences removal is the key step.

keep us updated.

[joseph36191789fniw]

so i alredy do that and still without appearing the cursor i uninstall every single adobe programm and also the appdata folder of adobe 

[kglad]

did the preferences reset?

[joseph36191789fniw]

yeah of course, you know what ill try to reboot my pc and check if it works

[kglad]

if you confirmed the reset, the next step is a clean os, apps install.

[joseph36191789fniw]

ok apparently the problem was an windows update so yesterday i update my pc and the cursors are back

[kglad]

that's an easy fix