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Size down and Selection bug

New Here ,
Sep 21, 2022 Sep 21, 2022

i don't know if this has ever happened to anyone before but when i size down, it sizes up but when i size up, it doesn't size down. i've tried restarting my pc and saving as a different project. does anyone know how to fix this?

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Error , Other
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Community Expert ,
Oct 18, 2022 Oct 18, 2022

update to the current version.

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New Here ,
Oct 19, 2022 Oct 19, 2022

my sis said there isnt any other updates

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Community Expert ,
Oct 19, 2022 Oct 19, 2022
LATEST

1. that's incorrect. (though there may not be one compatible with your computer, especially if it's old.)

2. how is your sister related to the questions you're asking?

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LEGEND ,
Oct 08, 2022 Oct 08, 2022

A shortcut way to reset the preferences is to launch Animate, then immediately hold down the command-option-shift keys, until you see a dialog asking if you want to reset preferences. I don't know for sure what it would be on Windows, perhaps Ctrl-Alt-Shift?

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Community Expert ,
Oct 08, 2022 Oct 08, 2022

to reset preferences: press and hold Control+Alt+Shift (Windows) or Command+Option+Shift (Mac OS) as you start Animate.

 

but that usually fails (especially for users that have a corrupted preference) to reset the preferences and requires manual confirmation* to ensure preferences were actually reset.

 

*

define a custom keyboard shortcut

reset preferences

confirm the custom keyboard shortcut was reset.

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