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Makenzie5C82
New Participant
August 18, 2021
Answered

Struggling to properly import audio

  • August 18, 2021
  • 2 replies
  • 2836 views

Hey guys I've been fiddling around to import audio for an animated project for about an hour now. I've tried mp3s, 32 bits, 16 bits, wav files an au's but nothing seems to be working. I've been able to load the audio into other programs so I know I don't have a corrupted file and sadly I can't find anything online so far that fixes this issue. Does anyone have a solution? 

    This topic has been closed for replies.
    Correct answer n. tilcheff

    Audio has to be 44100Hz 16-bit PCM WAV before import.

    This is the format that will work best.

     

    2 replies

    S
    Adobe Employee
    Sukhesh Shenoy
    Adobe Employee
    September 15, 2021

    Hi @Makenzie5C82 

    This has been addressed in the latest Animate update - 21.0.9 released today. Please update your copy of Animate to the latest using Creative Cloud Desktop application to avail the fix.

    Thanks, Sukhesh.

    n. tilcheff
    n. tilcheffCorrect answer
    Brainiac
    August 18, 2021

    Audio has to be 44100Hz 16-bit PCM WAV before import.

    This is the format that will work best.

     

    Nick - Character Designer and Animator, Flash user since 1998 | Member of the Flanimate Power Tools team - extensions for character animation
      M
      Makenzie5C82Author
      New Participant
      August 19, 2021

      Heya there I got everything set up properly but it still won't go into my libarary. Here's my data just in case I got this wrong. I did use Audacity for the conversion so would that be the problem? I'm sorry I'm just really struggling here. 

       

       

      M
      Makenzie5C82Author
      New Participant
      August 19, 2021

      It should not be difficult at all, mate!

      You just import to Stage or drag and drop the WAVs from Windows Explorer and they will be imported.

      Then you click on a blank keyframe and drag the Library item to the Stage - this will put it into the keyframe as a Stream sound, mapped to the timeline.

      That's how it should be.

       

      If you are getting errors, post those errors.

      Where does the process break?

       

      PS. It seems that the latest version 21.0.8 has a newly introduced bug/regression with importing audio.

      Just try an older version of the program.

      Animate is drowning in bugs these days.

       


      This is the error message I'm getting it's super vague so I have no idea what to adjust to fix it. I've tried both drag and drop and import. I have never had to jump back to a previous version before although I'm aware it's a common solution. How exactly would I do that? Would I just unistall and go back to a previous version on creative cloud? Cuz all that shows up on there for me is the latest version. 

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