Surface Pro 4 and Animate CC Drawing lag

Forum|Forum|9 years ago
July 7, 2016
13 replies
14935 views

Hey, I just picked up a Surface Pro 4 (i5, 265GB model) and I've been noticing issues with drawing in Animate CC. It works great on my main setup (iMac with 21UX Cintiq), but I can't seem to draw too fast or I get straight lines/lag in my brush strokes. Did anyone find a solution to this? Toon Boom Storyboard Pro draws fine, but Photoshop has a similar issue, so it seems to be some problem between Adobe apps and the Surface drawing interface.

Any suggestions are greatly appreciated!

Thanks!

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sanderjoon

Participant

Has last update fixed it?

L

little fat girl

Inspiring

With Surface Studio coming out, I'm hoping your team will consider making the Surface Suite a priority. I would personally much rather see resources put into making the core Adobe products function better on 2-in-1's than producing iPad apps.

Just my 2 cents.

Preran

Community Manager

The product team is looking to fix issues related to this one. If you are not on the latest version of Animate CC, i suggest using Feature Request/Bug Report Form to send your observations to the team.

I

idx2014

Participating Frequently

I'm having the same issue as above, I've submitted a bug report with links to other people experiencing the same results - do you have an ETA on this issue as it's stopping us all from working!

Thanks,

Matt

Preran

Community Manager

Thankyou, is there any update on this?

I checked with the team, and this is a bug they are investigating for a fix in a future update. Stay tuned.

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