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New Participant
March 7, 2021
Question

unable to export with audio

  • March 7, 2021
  • 4 replies
  • 875 views

Did anyone experience the problem with missing audio after export from Animate? I simply cannot export   a single animation containing audio. Could someone help me?

Thanks for help.

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4 replies

_keyframer
Adobe Expert
March 9, 2021

Make sure the layer your audio is on is visible. 

Animator and content creator for Animate CC
Adobe Expert
March 8, 2021

I see you have received a solution. Another option is to activate the sound through a script rather than inserting it on your timeline. You can activate a sound from an external file (one not imported into the FA file) with:

var myAudio = new Audio('sounds/myAudio.mp3');
myAudio.play();

 

In the above case myAudio.mp3 is in a subfolder to the html called sounds. 

kglad
Adobe Expert
March 8, 2021

@DeanUtian 

 

you're claiming that will work when exporting a video file?

Adobe Expert
March 8, 2021

Hi @kglad 

I was thinking you were exporting to HTML5 and then could make sure your audio file was correctly placed in the appropriate location. If you are exporting as a video file, you would need to put the audio on the timeline in Animate as video export would ignore scripts.

Colin Holgate
Inspiring
March 7, 2021

It can depend on which version of Animate you are using. For some versions if you exported sound that started on frame 1, the sound would be missing. Making it start on frame 2 solves that.

New Participant
March 7, 2021

Thank you Colin, I am very happy that i now know how to fix this problem.

kglad
Adobe Expert
March 7, 2021

or assign the sound's sync property to stream.

kglad
Adobe Expert
March 7, 2021

what file-type are you exporting?

New Participant
March 7, 2021

The format is H.264 and the preset is Default (AME)