XP-pen dont work proprely with adobe animate, Help!

[Thomas2810034569k8]

i have an Xp-pen artist 15.6 pro and im trying to learn adobe animate for simple animation, but i the short key and the pressure dont work proprely. the zoom wheel work only when i zoom out and there are no pressure when i use the pen. im new with this can someone help? thx

i have the last driver for my xp-pen (3.4.11) and the last version of animate.

[kglad]

try to update your xp drivers.

[Thomas2810034569k8]

I already update my xp driver at the least driver avaiable.

[kglad]

see if this helps, https://community.adobe.com/t5/animate-discussions/xp-pen-tablet-acting-weird-on-adobe-animate/td-p/...

[Thomas2810034569k8]

Is not the same problem, i already try to switch the tablet monitor to the main monitor, but that didn't chaing anything

[kglad]

i don't have an xp-pen (or any pen, for that matter), so i can't do anything other than search for answers.  here's another, https://community.adobe.com/t5/animate-discussions/xp-pen-tablet-not-functioning-on-adobe-animate/m-...

[Thomas2810034569k8]

another problem im getting is like a shifting problem of the mause, when i try to click the file section, it open the view section... that's problem only happend in adobe animate, neither photoshop or other program have this problem

[n. tilcheff]

This could be related to having set different display scaling for your monitors.

Reset them all to 100% from your OS settings.

[Thomas2810034569k8]

the OS setting are set by the system best preference.

the problem is when i try to click on file, it let me click it but immediatily after it switch to view tap. (only happend to the option tab)

that's a video of the problem

[Mario_CR]

Hi, in Animate, try going to Edit > Preferences > Edit Preferences... > Drawing; change the tablet input from Windows Ink to Wintab and see if it makes any difference.

[Thomas2810034569k8]

i try it, i think it solved the problem of the pressure, but all other problem still remain

[n. tilcheff]

In your driver settings, now that you have switched to WinTab, try to disable Windows Ink for Animate. This may have some effect on the way drop-downs behave.