Skip to main content
Participant
February 20, 2021
Answered

PNG import scale bug relative to zoom (Adobe Animate)

  • February 20, 2021
  • 2 replies
  • 828 views

Hello,

 

I've been having issues importing PNG files in Adobe Animate for a client project. I am having issues in regards to the scaling of the image depending on it's size/position relative to where it is in the actual Adobe Animate screen. For instance in the examples I have, moving the PNG from one side of the screen remains visable but afterwards it disappears. This also seems to happen when you Zoom out in general. I also have this issue with Photoshop-imported layers, though the blank space is replaced with a static image of the photoshop layer I was using in a bigger scale.

 

 

 

 

I've heard elsewhere that this has been an issue with big PNG/Photoshop files due to Animate apparently not being built to handle large images like this but I was wondering if a workaround or fix could be advised. Thank you!

 

This topic has been closed for replies.
Correct answer kglad

see if this helps you, Solved: Symbols Disappearing / Not Showing in Motion Tween... - Adobe Support Community - 9927474

 

if not, what are the exact steps needed to reproduce the problem?

2 replies

Adobe Employee
February 23, 2021

@JoeCawteAnimates 
Could you please share the file that you are using? and please let us know on which machine you are working,win/mac ?

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
February 20, 2021

see if this helps you, Solved: Symbols Disappearing / Not Showing in Motion Tween... - Adobe Support Community - 9927474

 

if not, what are the exact steps needed to reproduce the problem?

Participant
February 24, 2021

Heya, apologies for being behind on replies, but yes changing the size of files did the trick, thank you!

kglad
Community Expert
Community Expert
February 24, 2021

you're welcome.