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Adobe Podcast Enhance Speech A.I. Not Working.

Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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so basically i had heard of adobe enhance speech from alot of sources and wanted to try it out for myself, so i went to the website and logged in, then i uploaded an audio file (.MP3 file to be exact) and then i waited for a while and then a popup was on the website saying "The audio file is in a format we can't understand. Ensure the file is not corrupted or convert it to a standard wav or mp3 format to try again." so i tried to convert it, same response. i the tried a .WAV file, same response, so i tried clearing my browser cache and restarting chrome as well as my coputer, same response. to a final resort i tried 2 different browsers other than chrome, same response.

 

i dont know what to do but if anybody knows how to fix this, tell me here.

Bug Unresolved

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correct answers 1 Correct answer

Community Beginner , Feb 25, 2023 Feb 25, 2023

GUYS IT WORKS NOW!!

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replies 106 Replies 106
106 Comments
New Here ,
Mar 01, 2023 Mar 01, 2023

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it worked yesterday, but it's not working today...

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New Here ,
Mar 01, 2023 Mar 01, 2023

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Still not working

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New Here ,
Mar 01, 2023 Mar 01, 2023

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Not working in South Africa at the moment

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New Here ,
Mar 01, 2023 Mar 01, 2023

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still not working

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New Here ,
Mar 01, 2023 Mar 01, 2023

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Still not working!!!

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Community Beginner ,
Mar 01, 2023 Mar 01, 2023

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Same issue here - no .wav or .mp3 files I have thrown at it this morning have been readable.  It worked for me a couple of days ago.  Today I need to record and edit a tiny bit of audio to go along with the files I made earlier this week - therefore they need to sound alike - and so I'm stuck waiting for the tool to come back to life to accomplish that.  (I know, we shouldn't be complaining about a free tool, but...)

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Explorer ,
Mar 01, 2023 Mar 01, 2023

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Not working. USA . March 1.

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New Here ,
Mar 01, 2023 Mar 01, 2023

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Yep I guess Adobe are tweaking some things like they did four days ago and the service isn't working, but isn't saying its not working. I'll try again tomorrow..

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New Here ,
Mar 01, 2023 Mar 01, 2023

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Same here. Totally broken for a day or two so far.

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New Here ,
Mar 01, 2023 Mar 01, 2023

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I cleared browser cache and it started working again

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New Here ,
Mar 01, 2023 Mar 01, 2023

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Just did the same (clearing the cache) and worked!

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New Here ,
Mar 01, 2023 Mar 01, 2023

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confirmed its working again now

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New Here ,
Mar 01, 2023 Mar 01, 2023

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If you try several times in some point it works.

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Community Beginner ,
Mar 01, 2023 Mar 01, 2023

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Aha! I reported earlier that it was broken for me too.  However after posting that, I cleared my cache, and then this tool was working again. 

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New Here ,
Mar 01, 2023 Mar 01, 2023

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Is anyone else now limited to one conversion per hour? I'm now getting a "Rate Limit Reached" message if I try to convert more than one file.

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Community Beginner ,
Mar 02, 2023 Mar 02, 2023

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Yes and it's completely ridiculous. The people setting this up don't seem to know what they've created. This tool will be just as important to filmmakers as podcasters. There are a huge number of useful ways to use it. It will completely eliminate ADR.

 

If they're going to limit it, it should be according to data size, not the number of separate clips. 

I'm using it to re-track lay the dialogue in my movie which means I need to upload about one thousand (not an exaggeration) separate files of just one or two sentences each. That's the only efficient method in order to maintain synchronization with the picture. Having to convert the original data into larger sections will be SOUL DESTROYING!

 

I hope Adobe finally figures out this browser-based app is totally idiotic and turns it into a proper app or add it to Audition. I pay a lot of money each year with my subscription and I don't like being treated like I'm using the service "too much"!

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Community Beginner ,
Mar 02, 2023 Mar 02, 2023

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Of course it stops working the day I need it. Waited 1 hour and still the same message pops up.Screenshot 2023-03-02 161607.png

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New Here ,
Mar 02, 2023 Mar 02, 2023

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Just started having this issue yesterday :<

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New Here ,
Mar 05, 2023 Mar 05, 2023

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For me, Its not working too. But when I came to this report session, It's kind of a relief that not only me experience such problems. :)))))

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New Here ,
Mar 05, 2023 Mar 05, 2023

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Vinh28724120sp8r_1-1678069543584.png

Vinh28724120sp8r_2-1678069547237.png

Still not working. March 6. 

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New Here ,
Mar 07, 2023 Mar 07, 2023

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Yaa same, what happened? 🤔

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New Here ,
Mar 07, 2023 Mar 07, 2023

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Still doesn't work. "Failed to process file for enhancement."

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New Here ,
Mar 07, 2023 Mar 07, 2023

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7-3-2023 still dont work, i have 4hours, trying T-T

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Community Beginner ,
Mar 07, 2023 Mar 07, 2023

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Yes there is a problem with the server.

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Mar 07, 2023 Mar 07, 2023

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Same problem here. Worked totally fine 2 days agao, now the same files won't

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